4520 - J61

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  • User Name
    Awesome Sauce

    250+ Posts
    • Nov 2009
    • 405

    [Error Code] 4520 - J61

    I have a Panasonic 4520 that keeps giving the J61 code (Stapler not activated correctly). Tried switching out the staple unit and, when that didn't work, took another finisher that I know doesn't have any issues and I still get the code. So, the issue must lie with the machine itself. Any ideas on what the issue may be? I'm thinking it's a logic problem with one of the PCBs. I'm not terribly good at diagnosing PCB issues so if anybody has some advice, I'd appreciate it. Thanks in advance!
    Just because you're not paranoid doesn't mean they're not out to get you.
    O.o


    WARNING: My profile page can cause blindness in small children and old copier techs. View at your own risk.

  • laitang
    Senior Tech

    500+ Posts
    • Nov 2012
    • 627

    #2
    Re: 4520 - J61

    Is firmware up to date?

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    • User Name
      Awesome Sauce

      250+ Posts
      • Nov 2009
      • 405

      #3
      Re: 4520 - J61

      Originally posted by laitang
      Is firmware up to date?
      Probably not. We've never been Panasonic dealers and I don't have easy access to the Firmware.
      Just because you're not paranoid doesn't mean they're not out to get you.
      O.o


      WARNING: My profile page can cause blindness in small children and old copier techs. View at your own risk.

      Comment

      • User Name
        Awesome Sauce

        250+ Posts
        • Nov 2009
        • 405

        #4
        Re: 4520 - J61

        Confession time: this wasn't my call but rather my coworkers'. The problem was that my boss decided we could use a different type of staples for a different machine in this one if we just put them in the old cardboard cartridge (they looked the same after all). Apparently, this is not the case. I thought I'd post here since I figured the staple cartridge would have been one of the things replaced at one point (nope, same one put in each time) and I didn't have any other ideas.

        Sometimes the answer is so obvious that you look right past it I suppose. :/
        Just because you're not paranoid doesn't mean they're not out to get you.
        O.o


        WARNING: My profile page can cause blindness in small children and old copier techs. View at your own risk.

        Comment

        • tnrtt
          Trusted Tech

          100+ Posts
          • May 2013
          • 145

          #5
          Re: 4520 - J61

          Originally posted by User Name
          Confession time: this wasn't my call but rather my coworkers'. The problem was that my boss decided we could use a different type of staples for a different machine in this one if we just put them in the old cardboard cartridge (they looked the same after all). Apparently, this is not the case. I thought I'd post here since I figured the staple cartridge would have been one of the things replaced at one point (nope, same one put in each time) and I didn't have any other ideas.

          Sometimes the answer is so obvious that you look right past it I suppose. :/
          It's definitely the staple cartridge. I've seen the same thing happen with different brands of after market cartridges.

          Comment

          • User Name
            Awesome Sauce

            250+ Posts
            • Nov 2009
            • 405

            #6
            Re: 4520 - J61

            Originally posted by tnrtt
            It's definitely the staple cartridge. I've seen the same thing happen with different brands of after market cartridges.
            Yes it was. Hooray for non-OEM staples! :l
            Just because you're not paranoid doesn't mean they're not out to get you.
            O.o


            WARNING: My profile page can cause blindness in small children and old copier techs. View at your own risk.

            Comment

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