weird problem with PRO 1356EX

[CRISTIAN MULLER]

20150807134537671.pdft side and send same job with same configuration and prints fine, energy power is good, any ideas?.

[PinevskiS]

Re: weird problem with PRO 1356EX

Hi,
I thing you have problem with laser unit,but first see in SC history what error code you have. If you have sc 220,221 you have problem with polygon mirror motor or LD unit.

[CRISTIAN MULLER]

Re: weird problem with PRO 1356EX

Hi,
I thing you have problem with laser unit,but first see in SC history what error code you have. If you have sc 220,221 you have problem with polygon mirror motor or LD unit.

Thanks brother. I see sc history and only shows 585 which means double feed detection problem, I disable double feed to make these codes to go away but I didn't have to much time to see machine running, next Monday I will see and maybe had some light on it.

[PinevskiS]

Re: weird problem with PRO 1356EX

Yes,this sc 585 I have too much time and I never solved,but I still think you have problem with laser unit. Check best you can.

[Imprestik]

Re: weird problem with PRO 1356EX

1st Is it when you copy, print or both?

2nd Are you using a Ricoh RIP or Fiery to print?

I think you have an issue with your HDD, try formatting them first, better off replacing them though and see how you go

[slimslob]

Re: weird problem with PRO 1356EX

It looks like corrupted image data. Try clearing the IMH memory, SP 5801-004. You may also want to reformat the IMH portion of the HDD, SP 5832-002, replace the HDD if necessary. Could also be memory devices on the controller.

[CRISTIAN MULLER]

Re: weird problem with PRO 1356EX

1st Is it when you copy, print or both?

2nd Are you using a Ricoh RIP or Fiery to print?

I think you have an issue with your HDD, try formatting them first, better off replacing them though and see how you go

Problem appears on both print and copy.

I don't use fiery on these machines, driver is pcl6.

I already tried to format HDD, but I didn't change yet. Next thing I will do.

[CRISTIAN MULLER]

Re: weird problem with PRO 1356EX

It looks like corrupted image data. Try clearing the IMH memory, SP 5801-004. You may also want to reformat the IMH portion of the HDD, SP 5832-002, replace the HDD if necessary. Could also be memory devices on the controller.

I will do all those things tomorrow. And let you know if worked.

[allan]

Re: weird problem with PRO 1356EX

Do ever get half pages looking like that?

There is cases where EMI can cause something looking like that.
From fault lights, welders and RF stuff.

Check the repeating pattern on the page. With the feed speed you can get to the frequency.

[CRISTIAN MULLER]

Re: weird problem with PRO 1356EX

It looks like corrupted image data. Try clearing the IMH memory, SP 5801-004. You may also want to reformat the IMH portion of the HDD, SP 5832-002, replace the HDD if necessary. Could also be memory devices on the controller.

slimslob if you was a Sniper you will be the best of.at first time didn't work, but I did Stamp data download after Format the HD and erase IMH,I also cleaned up the memory sticks and change with another slot and now machine works fine,thanks for all the tips, you are the best guys.

[fuwei2422]

Re: weird problem with PRO 1356EX

lSU door swith