SC 492

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  • brugge printshop
    Junior Member
    • Aug 2015
    • 5

    #1

    [Error Code] SC 492

    can somebody tell me what to do. Have cleaned everything from developer unit to both waste toner thanks. Can make one copy and have SC 492 again.

    Thx
    Patrick
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 37542

    #2
    Re: SC 492

    Tell us what the model of the machine is and then we might be able to help you.

    Comment

    • brugge printshop
      Junior Member
      • Aug 2015
      • 5

      #3
      Re: SC 492

      It is a Ricoh Afficio Mp 2090. It's a old machine

      Comment

      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 37542

        #4
        Re: SC 492

        From Goose's guide:
        SC 492 replace toner suction motor
        SC 492 BCU defective
        Extract from the service manual on replacing the toner suction motor. Error could also be one of the 2 connectors going to the pump loose or the sensor bad.

        pmp.jpg

        If you have cleaned the tube going from the development unit to the pump, I would replace the tube. It has a Teflon coating on the inside and cleaning can damage the coating and cause clogs.

        Comment

        • brugge printshop
          Junior Member
          • Aug 2015
          • 5

          #5
          Re: SC 492

          The suction moter is working en tube is already cleaned.
          Told you; i did everithing.

          Thanks,
          Patrick

          Comment

          • Zaxxon
            Senior Tech

            500+ Posts
            • Jan 2014
            • 608

            #6
            Re: SC 492

            Originally posted by brugge printshop
            The suction moter is working en tube is already cleaned.
            Told you; i did everithing.

            Thanks,
            Patrick
            Nope, if you did everything it would be working
            Please start you post with brand, model, problem.

            Comment

            • JonManchester
              Technician / Shop Manager

              100+ Posts
              • Aug 2013
              • 103

              #7
              Re: SC 492

              One thing you didnt do is replace that old machine, and even if you've done everything then why are you asking for help.
              Live for something or die for nothing.

              Comment

              • slimslob
                Retired

                Site Contributor
                25,000+ Posts
                • May 2013
                • 37542

                #8
                Re: SC 492

                Originally posted by brugge printshop
                The suction moter is working en tube is already cleaned.
                Told you; i did everithing.

                Thanks,
                Patrick
                The error code has to do with not seeing a change in the sensor on the suction motor for 3 seconds. Either the motor is bad, the sensor is bad, the harness going to the sensor is bad or the BCU is bad. Unless you have replaced everything, you have done nothing. The suction motor should be replaced every 2.5M to 3M. The suction bottle should be replaced at the same time. If as you say you have cleaned the tube, then it must be replaced, unless you like toner hazing over the entire interior of the machine.

                Comment

                • brugge printshop
                  Junior Member
                  • Aug 2015
                  • 5

                  #9
                  Re: SC 492

                  .I try again tomorrow and let you now. Bur....it is the third time....

                  Comment

                  • brugge printshop
                    Junior Member
                    • Aug 2015
                    • 5

                    #10
                    Re: SC 492

                    Originally posted by slimslob
                    The error code has to do with not seeing a change in the sensor on the suction motor for 3 seconds. Either the motor is bad, the sensor is bad, the harness going to the sensor is bad or the BCU is bad. Unless you have replaced everything, you have done nothing. The suction motor should be replaced every 2.5M to 3M. The suction bottle should be replaced at the same time. If as you say you have cleaned the tube, then it must be replaced, unless you like toner hazing over the entire interior of the machine.
                    thanks!!

                    Comment

                    • bob marley
                      Service Manager

                      1,000+ Posts
                      • Jan 2012
                      • 1339

                      #11
                      Re: SC 492

                      SC492: Development Unit Suction Motor
                      Definition [B]
                      While the development unit toner suction motor is operating, the lock sensor output
                      does not change for 1 s.
                      Possible Causes
                      Motor lock due to overload
                      BCU defective
                      Live for yourself and you will live in vain. Live for others, and you will live again

                      Comment

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