The machine will not come to a ready state. It just stays on the origional please wait screen. I have tried replacing the ribbon cable bergen the engine board and the ipu board as well as changing the eeproms on the engine board and changing the controller board. I have a new ipu board on the way to try next but I'd there are any other suggestions that I could try, that would be helpful. I also saw a tech service bullitin on tsrc and I am following that as well.
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Re: MPC3503 SC670
I am sorry I forgot to mention that I have also already removed the hdd and fax board from the machine as well. The machine does not have a finisher or any other accessories either.Comment
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Re: MPC3503 SC670
Do you know if anything happened to the machine before the code hit? Power blackout, firmware update? Do you hear any noise at all from the machine as it gets to the please wait screen? If the motors don't activate you may have to go to the IOB as well since you have tried every other board already. There are 2 IOB though, one for transfer and one for print engine. You may also have to change the BCU and the controller together. Sometimes one board causes damage to the other and then you replace the other board which damages the first.Comment
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Re: MPC3503 SC670
Well, I did get a little hope yesterday. I changed out the ipu board and the machine made it to the copy screen. Then it threw a sc552-02 code for the thermopiles. After trying a couple restarts and cleaning the sensors, I got the SC670 again. So I am thinking that the bcu board or the power supply may be taking out the ipu.Comment
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Re: MPC3503 SC670
Has there been a resolution to this issue?Comment
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Re: MPC3503 SC670
1. Check the connection between the BCU and controller.
2. Replace the controller.
3. Replace the BCULive for yourself and you will live in vain. Live for others, and you will live againComment
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Re: MPC3503 SC670
What was the sub code?
The 03's are getting smashed with SC672-11 at the moment.
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Re: MPC3503 SC670
I got the very same problem happening on a 5503.
The device was working perfectly before I removed the entire rear section to replace the main drive.
Plugged everything back in and SC670.
I too have replaced the engine IO, the ribbon cable from the engine IO to the IPU and IPU its self
Only BCU and controller to go so I will let you know of the outcome I have
All this because of the customer inserting the waste toner bottle incorrectly which ripped off the actuator arm on it. A overfull waste toner bottle took out the entire waste system, all PCU's, the main drive due to stripping the gears off the cyan drive gear and now the brittle POS machine has a electrical problem.Comment
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Re: MPC3503 SC670
Well the machine is fixed and back in the customers office. Basically, what it took was replacing the BCU and the eeprom on it, AC Control board, and Power supply. I still don't know what happened to cause the issue to happen but, after talking with our regional rep, this was the solution we came up with. From what he was thinking, it seemed that the bcu might have shorted taking both the other boards with it. Luckly, he is doing warranty on all the boards that I put in the system.
After I put the new eeprom in the engine board I got a SC240 and all of service mode was in Japanese. After talking with Ricoh Tech support, we got Service mode back to English and the SC240 went away. He explained to me that the SC240 was because Service Mode was in Japanese. I also had to go through the birth certificate and set all the SP modes back to those settings. I am glad to finally have the machine back up and running. Thanks all for your help!Comment
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Re: MPC3503 SC670
Yea I've been noticing alot of the new machines, MP C6502, MP C4503's.....ect, Have been coming up with SC672-11 codes. I sure hope that Ricoh is also noticing and will come up with a resolution for it. I've already had a MP C6502 that would not come out of that error and ended up being Returned to Ricoh and replaced with another.Comment
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Re: MPC3503 SC670
Just fixed one of these beasties, turned out to be the IOB Transport that caused all the grief. Be careful when ordering a replacement as the MP C4503 and 5503 use the D149 5120 but the MP C6003 uses a D150 5120.
Now to try to kick a MP C2003 back to life after it died with SC672-11. So far its killed 2 controller boards. And when Ricoh release a 14 page RTB you get a bit of a suspicion there might be something drastically wrong with its designAt least 50% of IT is a solution looking for a problem.Comment
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