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Hi, i have paper jam specially on A4 size in the fuser after 5 to 10 pages i have the jam , the jam code is 38
when using bigger size like A3 the jam became less
What types of media are you running?? TSB-37 addresses this, jc37 or jc38 can be caused by dirty ozone filters causing reduced suction on the paper transport belt and thus effects the timing of the paper transport.
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