Pro 8110s - Fiery error

**Avalon** · 10-19-2015, 07:30 PM

Re: Pro 8110s - Fiery error

I've not seen that error before but I can see you're on version 1 Fiery software. If you've done a machine firmware update to a very recent version the Fiery will need updating to version 2.Listed below are the changeover levels.

No	*Firmware*	*Parts No*	*Version*
1	*Package_ALL*	*D1705506D*	*2.01 or later*

Required firmware (Package_ALL):

No	*Firmware*	*Parts No*	*Version*
1	*animation*	*D1795767B*	*1.05 or later*
2	*Engine*	*D1795404N*	*4.00:08 or later*
3	*NetworkDocBox*	*D1795770D*	*2.01 or later*
4	*System/Copy*	*D1795760L*	*2.01 or later*
5	*Web Support*	*D1795765G*	*2.01 or later*
6	*Web Uapl*	*D1795766C*	*2.01 or later*
7	*PDF*	*D1795778C*	*1.06 or later*
8	*Printer*	*D7265701H*	*2.00 or later*
9	*RPCS*	*D7265703C*	*3.13:31 or later*
10	*PCL*	*D7265706D*	*1.06 or later*
11	*Network Support*	*D1795769E*	*12.74 or later*
12	*OpePanel*	*D1797290H*	*2.01 or later*
13	*Browser*	*D7265754E*	*1.08:00 or later*
14	*Scanner*	*D7265704C*	*2.01 or later*
15	*RPDL*	*D7265709B*	*8.50 or later*
16	*Option IPDS*	*D7265712A*	*8.615 or later*
17	*Option R55*	*D7265705D*	*6.32 or later*
18	*Option RTIFF*	*D7265723B*	*12.14.25 or later*
19	*MSIS*	*D7265736B*	*8.10.10 or later*
20	*BMLinkS Module*	*D7195715B*	*1.14.06 or later*

**fatfingers73** · 10-19-2015, 07:47 PM

Re: Pro 8110s - Fiery error

Thanks for that. Haven't done that before, do I get it from the efi website?

Cheers.

Originally posted by Avalon

I've not seen that error before but I can see you're on version 1 Fiery software. If you've done a machine firmware update to a very recent version the Fiery will need updating to version 2.Listed below are the changeover levels.

No	*Firmware*	*Parts No*	*Version*
1	*Package_ALL*	*D1705506D*	*2.01 or later*

Required firmware (Package_ALL):

No	*Firmware*	*Parts No*	*Version*
1	*animation*	*D1795767B*	*1.05 or later*
2	*Engine*	*D1795404N*	*4.00:08 or later*
3	*NetworkDocBox*	*D1795770D*	*2.01 or later*
4	*System/Copy*	*D1795760L*	*2.01 or later*
5	*Web Support*	*D1795765G*	*2.01 or later*
6	*Web Uapl*	*D1795766C*	*2.01 or later*
7	*PDF*	*D1795778C*	*1.06 or later*
8	*Printer*	*D7265701H*	*2.00 or later*
9	*RPCS*	*D7265703C*	*3.13:31 or later*
10	*PCL*	*D7265706D*	*1.06 or later*
11	*Network Support*	*D1795769E*	*12.74 or later*
12	*OpePanel*	*D1797290H*	*2.01 or later*
13	*Browser*	*D7265754E*	*1.08:00 or later*
14	*Scanner*	*D7265704C*	*2.01 or later*
15	*RPDL*	*D7265709B*	*8.50 or later*
16	*Option IPDS*	*D7265712A*	*8.615 or later*
17	*Option R55*	*D7265705D*	*6.32 or later*
18	*Option RTIFF*	*D7265723B*	*12.14.25 or later*
19	*MSIS*	*D7265736B*	*8.10.10 or later*
20	*BMLinkS Module*	*D7195715B*	*1.14.06 or later*

**slimslob** · 10-19-2015, 08:32 PM

Re: Pro 8110s - Fiery error

What OS version is on the fiery computer. I remember seeing something from either Ricoh or EFI saying not to update to Windows 10 directly on a Fiery Server currently running Windows 7 or Windows 8.1.

EFI - Disable Windows 10

**Avalon** · 10-19-2015, 09:15 PM

Re: Pro 8110s - Fiery error

Disk 1 and 4 are available from Ricoh site, disk 2 and 3 from EFI although they are rumoured to be the same as the E43A/83A. Alternatively order D7266613 and get the service disk kit.

**fatfingers73** · 10-19-2015, 09:30 PM

Re: Pro 8110s - Fiery error

Ok thanks. These are different to the 4 discs I have to do a fresh install then?

Originally posted by Avalon

Disk 1 and 4 are available from Ricoh site, disk 2 and 3 from EFI although they are rumoured to be the same as the E43A/83A. Alternatively order D7266613 and get the service disk kit.

**Vollegaaz** · 10-21-2015, 02:55 PM

Re: Pro 8110s - Fiery error

The message has nothing to do with the Windows versions in my opinion, but the communication between the fiery and the engine, i see the fiery version is 1.0, in that case the firmware version of the Pro 8110 is max 1.47.
The recent firmware-versions of the Pro8110s (4.00 and up) are not compatible with the Fiery EB32 software, you'll have to upgrade the Fiery soft to version 2.0

4 dvd package, plug and play, take's a while though.

good luck and greetz!

**fatfingers73** · 10-22-2015, 04:09 PM

Re: Pro 8110s - Fiery error

Thanks for all the advice.

Ricoh tech is going to burn me discs 1 and 4 and post them out to me. Hopefully that should do it.

Originally posted by Vollegaaz

The message has nothing to do with the Windows versions in my opinion, but the communication between the fiery and the engine, i see the fiery version is 1.0, in that case the firmware version of the Pro 8110 is max 1.47.
The recent firmware-versions of the Pro8110s (4.00 and up) are not compatible with the Fiery EB32 software, you'll have to upgrade the Fiery soft to version 2.0

4 dvd package, plug and play, take's a while though.

good luck and greetz!

**Tonerbomb** · 10-22-2015, 05:56 PM

Re: Pro 8110s - Fiery error

You need all 4 disks to do this!!! The error you are getting is because the engine firmware is probably version 2.xx and the Fiery system is version 1. You need to do a fresh install of Fiery os version 2 with all 4 disks. This will take you about 1.5 hours.......

After completing the set up you need to install all the version 2 patches in correct order as well...........

**fatfingers73** · 10-22-2015, 06:19 PM

Re: Pro 8110s - Fiery error

I already have 2 and 3. He said they're the windows 7 discs, and I can re-use them with the updated 1 and 4 discs he's sending me.

Does that not sound right then?

Originally posted by Tonerbomb

You need all 4 disks to do this!!! The error you are getting is because the engine firmware is probably version 2.xx and the Fiery system is version 1. You need to do a fresh install of Fiery os version 2 with all 4 disks. This will take you about 1.5 hours.......

After completing the set up you need to install all the version 2 patches in correct order as well...........

**Tonerbomb** · 10-22-2015, 08:58 PM

Re: Pro 8110s - Fiery error

I would just go to the EFI site and download them to be sure nothing goes wrong, then you'll have a complete set of disks for system V2.

**Avalon** · 10-22-2015, 10:03 PM

Re: Pro 8110s - Fiery error

I can't see why EFI gave a link to download disk 2 and 3 if they are the same as the version 1 disks.
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Just been out to the car to get my version 2 disks.Disk 2 and 3 are win764.1.1.1.15a part numbers 45122835 and 6 which is the same as the E43/83 and E43A/E83A. They are not the same as the E42/82 and E42B which is win764.1.1.1.11a/13a part numbers 45120171 and 2.I can't find my EB32 version 1 disks to check but I'm pretty certain they're not the right ones.

Short term it might be easier to downgrade the firmware, whilst you get the correct disks.

Pro 8110s - Fiery error

[Error Code] Pro 8110s - Fiery error

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