Ricoh SP 5210SR "processing" message while scanning

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  • SwanyG
    Technician

    Site Contributor
    50+ Posts
    • Dec 2014
    • 55

    #1

    Ricoh SP 5210SR "processing" message while scanning

    This message locks up machine. They cycle power and it works for awhile. Any ideas?
  • Gary Bowen
    Bowdog

    250+ Posts
    • Mar 2008
    • 250

    #2
    Re: Ricoh SP 5210SR "processing" message while scanning

    With any Ricoh, make sure your firmware is ALL up to date; there were several new revisions after July 29/2015. Secondly, if you have the machine going into Energy Saver Mode you may want to turn your settings OFF - Ricoh's seem to have issues waking from Sleep Mode.

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