Control Panel Simulator

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  • hdmr
    Helpdesk Engineer

    50+ Posts
    • Feb 2013
    • 51

    #1

    [Misc] Control Panel Simulator

    Might be a silly question but I take it there's no such thing as a Control Panel Simulator. As in a PC programme that will allow you to navigate the various options of a control panel.

    If not why not lol - must be easy enough to do I would think.

    I know Konica have a small simulator through some of their manuals but don't know anything about the RICOH. I'm worried about the new Smart Operational Panel and trying to offer support on this product in the future.
  • hossam
    Technician
    • Aug 2010
    • 70

    #2
    Re: Control Panel Simulator

    I was thinking about it,
    It will be helpful for phone support for new customers!

    Sent from my GT-I9300 using Tapatalk

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    • Tonerbomb
      AutoMajical Resolutionist

      Site Contributor
      2,500+ Posts
      • Feb 2005
      • 2589

      #3
      Re: Control Panel Simulator

      well for starters get your self an android tab and get very familiar with it. Then Ricoh has on line training for the SOP here in the states, don't know what they have across the pond.......................
      Mystic Crystal Revelations

      Comment

      • NeoMatrix
        Senior Tech.

        2,500+ Posts
        • Nov 2010
        • 3513

        #4
        Re: Control Panel Simulator

        We have some Point Of Sale Register companies here in OZ that have online simulators.
        From a sales point of view its a good idea. I've actually sold machines to customers using the online simulator as the demonstration machine.
        Inauguration to the "AI cancel-culture" fraternity 1997...
        •••••• •••[§]• |N | € | o | M | Δ | t | π | ¡ | x | •[§]••• ••••••

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        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 37532

          #5
          Re: Control Panel Simulator

          I remember seeing something in an online training course about an app that allows someone to connect over the network and observe what is displayed on the screen. Do not know if it was just a JAVA app or if it required SOP. Probably the later.

          Comment

          • ZOOTECH
            Senior member of CRS

            Site Contributor
            2,500+ Posts
            • Jul 2007
            • 3375

            #6
            Re: Control Panel Simulator

            Samsung had a GUI simulator for the SCX5935fn, which was very helpful for on-line help; unfortunately, the app no longer works.
            "You can't trust your eyes, if your mind is out of focus" --

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            • hdmr
              Helpdesk Engineer

              50+ Posts
              • Feb 2013
              • 51

              #7
              Re: Control Panel Simulator

              Would you gents be able to share the resources you have, with training in mind. I have heard of training but cant find it as yet, will keep looking.

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