Ricoh mp2500 blank line

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  • Leebs14
    Trusted Tech

    250+ Posts
    • Feb 2014
    • 457

    #1

    Ricoh mp2500 blank line

    Got a mp2500 which is producing a black band roughly 1/2 inch wide across the copy (not in the feed direction) right across the page about 3 inches from the lead edge.


    Sent from my iPhone using Tapatalk
  • imihm
    Technician

    50+ Posts
    • Feb 2014
    • 77

    #2
    Re: Ricoh mp2500 blank line

    Originally posted by Leebs14
    Got a mp2500 which is producing a black band roughly 1/2 inch wide across the copy (not in the feed direction) right across the page about 3 inches from the lead edge.


    Sent from my iPhone using Tapatalk

    Hi there...
    Please be more specific ...is the band seen when you print the test page?...or only when coping...

    Thanks

    Comment

    • ronald2020
      Technician
      • May 2009
      • 31

      #3
      Re: Ricoh mp2500 blank line

      hi best thing to do is check if you having this issue from scanner or printer side. If it happens from both ends i would put my 2 cents on the charge roller seen them cause that sort of problem before.

      All the best

      Comment

      • Counsel
        Senior Tech

        500+ Posts
        • Aug 2011
        • 530

        #4
        Re: Ricoh mp2500 blank line

        Firsr determine if its only copying or printing as said before, if its only copies try cleaning the optics if its printing check pm meter if its over 60k on the pcu its due for rebuild. Also check your laser shield the slit of glass located under the toner hopper pull it out and make sure is not covered in toner.

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