Hi
Has anyone come across this, where the MPC6501 makes a smudge on the black drum for the first 200 prints from start-up in the morning?
It would seem that there is an issue with moisture, but i cannot pinpoint it.
The only heater options, are for the trays and the scanner so that would not help (even though we have them all enabled).
We also set the machine to start up at 6am already so that it is at working temp at 8-9am when the customer starts working, still we have the problem.
It seems to only affect the black drum unit and i am thinking the only 2 common things are the fact that it is the only unit that has a charge corrona and not a roller and the only drum in permanent contact with the transfer belt.
I would appreciate any thoughts on this.
Has anyone come across this, where the MPC6501 makes a smudge on the black drum for the first 200 prints from start-up in the morning?
It would seem that there is an issue with moisture, but i cannot pinpoint it.
The only heater options, are for the trays and the scanner so that would not help (even though we have them all enabled).
We also set the machine to start up at 6am already so that it is at working temp at 8-9am when the customer starts working, still we have the problem.
It seems to only affect the black drum unit and i am thinking the only 2 common things are the fact that it is the only unit that has a charge corrona and not a roller and the only drum in permanent contact with the transfer belt.
I would appreciate any thoughts on this.
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