mpc3500 sc290

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  • andy227
    Trusted Tech

    100+ Posts
    • Jan 2013
    • 219

    #1

    mpc3500 sc290

    Guys, sc290 on a 3500, I know its a shutter motor or closed sensor issue, both a pain in the backside to get to (according to the manual). Its a secondary/back-up machine at a customer and the investment in the time nessesary is not possible. On some of the other models there is sp2914-007 where I think you can disable the shutter motor and remove the shutter and the problem goes away (can someone confirm this is so ?), however there is no sp2914-007 on the mpc3500/4500 to disable the motor. Is there any way this can be done ? I was thinking , if removing the lazer to get to the sensors and motor, can maybe the 'closed' sensor be manually bypassed ?, and of course the shutter would have to be removed. Would this work, and has anyone tried it ?
  • tjvincent
    Trusted Tech

    250+ Posts
    • Apr 2008
    • 280

    #2
    Re: mpc3500 sc290

    Just remove the shutter, or make sure the firmware is up to date, there was an engine firmware for laser shutter codes.

    Comment

    • andy227
      Trusted Tech

      100+ Posts
      • Jan 2013
      • 219

      #3
      Re: mpc3500 sc290

      Removing the shutter does not remove sc290 which is the sensor/motor issue.

      Comment

      • Gift
        Service Manager

        1,000+ Posts
        • Mar 2011
        • 2439

        #4
        Re: mpc3500 sc290

        Usually the motor sensor is not faulty if a stucked shutter caused this - that's why it make sense to remove it. If there's no SP to disable then you can't just bypass the sensor since the machine probably expect specific readings during shutter on/off routine.

        Comment

        • andy227
          Trusted Tech

          100+ Posts
          • Jan 2013
          • 219

          #5
          Re: mpc3500 sc290

          Gift, IF, and only IF, the shutter is stuck then what you say about removing the shutter may be so, however, we are refering to the situation where sc290 is per description the 'closed' sensor not being activated or the motor faulty then what fix is possible ? If artificially tripping the 'closed' sensor, would that solve it ? , because with the laser unit out you can reach the sensors (but not to remove them I think).

          Comment

          • Oze
            Ricoh Fanboy

            1,000+ Posts
            • Jul 2008
            • 1663

            #6
            Re: mpc3500 sc290

            Originally posted by andy227
            Removing the shutter does not remove sc290 which is the sensor/motor issue.
            So are you saying that you tried removing the shutter and it didn't help or that you're not even going to bother?

            Comment

            • Polo-022
              Trusted Tech

              250+ Posts
              • Sep 2007
              • 481

              #7
              Re: mpc3500 sc290

              Well, i did remove a shutter five days ago and there was no necessity to do anything else.!
              Neither SP, nor bypass anything. It was an MP C3500.

              Comment

              • mikadonovan
                Senior Tech

                Site Contributor
                2,500+ Posts
                • May 2008
                • 2937

                #8
                Re: mpc3500 sc290

                Just pull the LD unit (easy), and remove ONLY the shutter plate (this is what binds). Leave the arms and springs attached.
                NEVER ASSUME ANYTHING

                Comment

                • andy227
                  Trusted Tech

                  100+ Posts
                  • Jan 2013
                  • 219

                  #9
                  Re: mpc3500 sc290

                  Oze,..I didn't say I wasn't going to bother or neither have I taken off the shutter, yet. Simply, before I spend two hours driving to other side of town to go the machine I want to be armed with more knowledge as to the remedy for all possibilities, including what if its NOT the shutter, and it is a sensor/ motor issue as listed in the sc codes in the manual !

                  Again, Mikadonovan, the shutter comes off easily yes, but WHAT IF ITS NOT the shutter, and its the sensor or motor ? What can i do then ??? Thats the million dollar question.

                  Comment

                  • slimslob
                    Retired

                    Site Contributor
                    25,000+ Posts
                    • May 2013
                    • 36223

                    #10
                    Re: mpc3500 sc290

                    Originally posted by andy227
                    Oze,..I didn't say I wasn't going to bother or neither have I taken off the shutter, yet. Simply, before I spend two hours driving to other side of town to go the machine I want to be armed with more knowledge as to the remedy for all possibilities, including what if its NOT the shutter, and it is a sensor/ motor issue as listed in the sc codes in the manual !

                    Again, Mikadonovan, the shutter comes off easily yes, but WHAT IF ITS NOT the shutter, and its the sensor or motor ? What can i do then ??? Thats the million dollar question.
                    Just take a new sensor with you. Remove the shutter and replace the sensor.All possible problems corrected.

                    Oh, and when removing the shutter, remove just the shutter.

                    Comment

                    • Oze
                      Ricoh Fanboy

                      1,000+ Posts
                      • Jul 2008
                      • 1663

                      #11
                      Re: mpc3500 sc290

                      Originally posted by andy227
                      Oze,..I didn't say I wasn't going to bother or neither have I taken off the shutter, yet. Simply, before I spend two hours driving to other side of town to go the machine I want to be armed with more knowledge as to the remedy for all possibilities, including what if its NOT the shutter, and it is a sensor/ motor issue as listed in the sc codes in the manual !

                      Again, Mikadonovan, the shutter comes off easily yes, but WHAT IF ITS NOT the shutter, and its the sensor or motor ? What can i do then ??? Thats the million dollar question.
                      I think the gist of it is that quite a few of us now have said that "in our experience" the solution has been to remove the shutter plate.
                      As for driving for 2 hours to the call you don't have any other customers in that area to make it worth your while?
                      Not having a go but that's what most of us do..wait til the calls build up in that area then tidy up what we can....bugger driving 2 hours for one customer.
                      Definitely give the shutter plate removal a go...here in Australia we have a saying.."suck it and see" lol

                      Comment

                      • andy227
                        Trusted Tech

                        100+ Posts
                        • Jan 2013
                        • 219

                        #12
                        Re: mpc3500 sc290

                        Ok, will let you know what happens.

                        Comment

                        • mikadonovan
                          Senior Tech

                          Site Contributor
                          2,500+ Posts
                          • May 2008
                          • 2937

                          #13
                          Re: mpc3500 sc290

                          Originally posted by andy227

                          Again, Mikadonovan, the shutter comes off easily yes, but WHAT IF ITS NOT the shutter, and its the sensor or motor ? What can i do then ???
                          Damn, Dude. If the shutter removal doesn't work, then replace the sensor and motor. Bring a lunch, cause it takes a half day or so. Or more.
                          NEVER ASSUME ANYTHING

                          Comment

                          • bob marley
                            Service Manager

                            1,000+ Posts
                            • Jan 2012
                            • 1339

                            #14
                            Re: mpc3500 sc290

                            Had the same code on mpc 4500 two years ago, I removed the shutter , replaced the sensor
                            and motor all was in vain , at last the problem solved after IOB replacement
                            Live for yourself and you will live in vain. Live for others, and you will live again

                            Comment

                            • skynetto
                              Trusted Tech

                              250+ Posts
                              • Sep 2012
                              • 257

                              #15
                              Re: mpc3500 sc290

                              In factory mode 2914-007 exists on MPC3500/4500. Maybe you could try it before disassembling the whole machine

                              Comment

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