MP2501 - erratic misfeed from tray 1

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  • Polarbear
    Service Manager

    1,000+ Posts
    • Feb 2012
    • 1070

    #1

    MP2501 - erratic misfeed from tray 1

    We have noticed a marked increase in the number of calls on this model for misfeeds from tray 1.

    When the tech is at the call he cannot duplicate the error although the smc report shows the jam count.

    Firmware is up to date.

    The only thing that we can come up with is the nylon friction pads - as opposed to cork as on the models before.

    Has anyone else come across this?
    Press the GREEN button!!
  • stu.prentice

    #2
    Re: MP2501 - erratic misfeed from tray 1

    Change them every 100k. Rollers about 4-500 k. Also look at tray settings... usually tray 1 gets hammered copy print fax.... change print etc to other trays

    Sent from my SM-G900I using Tapatalk

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    • Zeldaman
      Senior Tech

      500+ Posts
      • Mar 2011
      • 946

      #3

      Comment

      • Mark Bbb
        Service Manager

        1,000+ Posts
        • Jun 2012
        • 1662

        #4
        Re: MP2501 - erratic misfeed from tray 1

        repl. spring clutches (3 in total)

        Comment

        • pfinn10
          Technician
          • Jun 2010
          • 46

          #5
          Re: MP2501 - erratic misfeed from tray 1

          Friction pads then move to the clutches.

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