ricoh mpc 5501 fax board not detected...

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  • n25an
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jul 2008
    • 1030

    #1

    ricoh mpc 5501 fax board not detected...

    ricoh mpc 5501 fax board installed... but not recognized...
    installed firmware... rebooted... same result...
    trying to get firmware just for fax board...
    in the meantime checking if there is anything that I have not done...
    doublechecked connections...
    reseated board...
    problem unchanged...
    Sad To Say I Don't Have a Life
    I do this stuff on the weekends too
  • LNorris
    Senior Tech

    500+ Posts
    • Sep 2008
    • 645

    #2
    Re: ricoh mpc 5501 fax board not detected...

    check the jumper on the fcu pcb to see if its in the on position

    Comment

    • n25an
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jul 2008
      • 1030

      #3
      Re: ricoh mpc 5501 fax board not detected...

      to verify little baby board that sits on fax board... has an off on three pin deal
      it has two positions off and on... its a three pin deal... its in the on position...
      no expanded memory on fax board...
      Sad To Say I Don't Have a Life
      I do this stuff on the weekends too

      Comment

      • LNorris
        Senior Tech

        500+ Posts
        • Sep 2008
        • 645

        #4
        Re: ricoh mpc 5501 fax board not detected...

        yep that's it. I just reviewed the install instructions, nothing odd about them. if you go to user tools does the fax sp show?

        Comment

        • n25an
          Service Manager

          Site Contributor
          1,000+ Posts
          • Jul 2008
          • 1030

          #5
          Re: ricoh mpc 5501 fax board not detected...

          it does not show up...
          Sad To Say I Don't Have a Life
          I do this stuff on the weekends too

          Comment

          • slimslob
            Retired

            Site Contributor
            25,000+ Posts
            • May 2013
            • 36810

            #6
            Re: ricoh mpc 5501 fax board not detected...
            1. Are you certain that you have the correct fax board?
            2. Is the small board fully seated on the main board?

            Comment

            • Zeldaman
              Senior Tech

              500+ Posts
              • Mar 2011
              • 946

              #7

              Comment

              Working...