Ricoh Aficio mp2550b

[PEPELEMU]

I have a ricoh aficio mp2550 copier. Trying to setup network scan and print. When I try it gives an error "you do not have privileges for this function" I have logged in as supervisor and blank password and I can log in and it lets me access admin account and I can change password for the admin user. But it still gives me the same error. "you do not have privileges for this function". I have done a factory reset and it does not help. Hold # and * for 10 seconds and it resets. I have tried clear memory also. Is there a way to reset?

[KenB]

Re: Ricoh Aficio mp2550b

Oddly enough, th administrator has NO RIGHTS to use the machine. Sounds weird, right?

Log out and try again.

BTW... Holding down the * and # together is only a warm boot,no different than rebooting your PC from the start menu.

Also, don't even think about any kind of factory reset (which is in an entirely different area, anyway). It is a dead last resort, only to be tried after all else fails.

[ruben]

Re: Ricoh Aficio mp2550b

Try logging in as Admin, go to System Settings and make sure that the Administrator Management Authentication (might be called something different on the older machines) settings are turned off.

See also:

D017/D018/D019/D020	PASSWORDS	default is User Name = admin, Password = (blank)
D017/D018/D019/D020	PASSWORDS	Passwords: Account lockout. How to release: Must release using WIM. Change lockout status from active to inactive.
D017/D018/D019/D020	PASSWORDS	Passwords: customer forgot admin password: log into WIM or op panel as supervisor and change admin password
D017/D018/D019/D020	PASSWORDS	Passwords: default is User Name = admin, Password = (blank)
D017/D018/D019/D020	PASSWORDS	Passwords: forgot admin and supervisor passwords: need to replace NVRAM
D017/D018/D019/D020	PASSWORDS	Passwords: User Lockout Function: Must use WIM to configure. User accounts must use BASIC AUTH. If other auth type used, only admin and supervisor accounts are affected.