tray priority ????

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  • redneckstylin
    Trusted Tech

    100+ Posts
    • Sep 2011
    • 173
    #1

    tray priority ????

    i have a c3001

    tray 1 letterhead
    tray 2 letter
    tray 3 letter
    tray 4 legal

    i have set

    copier to tray 2
    fax to tray 2
    printer to tray 2

    when client prints usercode count per user it pulls out of tray 1 i need it to pull out of tray 2 is there a way to direct internal prints to pull from tray 2...
    Tags: None
    • Tonerbomb
      AutoMajical Resolutionist

      Site Contributor
      2,500+ Posts
      • Feb 2005
      • 2589
      #2
      Re: tray priority ????

      I beleive that the first tray with 8.5x11 is the factory programming for all internal reports, weather it is user reports or service reports. They way around it is to leave tray 1 empty then the machine looks for the next 8.5x11 tray and then the next available tray with paper..................
      Mystic Crystal Revelations

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        • sandmanmac
          Field Supervisor

          Site Contributor
          2,500+ Posts
          • Feb 2009
          • 3981
          #3
          Re: tray priority ????

          Originally posted by Tonerbomb
          I beleive that the first tray with 8.5x11 is the factory programming for all internal reports, weather it is user reports or service reports. They way around it is to leave tray 1 empty then the machine looks for the next 8.5x11 tray and then the next available tray with paper..................
          Agree. Another simple solution, set tray 2 for the Letterhead instead

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            • slimslob
              Retired

              Site Contributor
              25,000+ Posts
              • May 2013
              • 37491
              #4
              Re: tray priority ????

              Originally posted by Tonerbomb
              I beleive that the first tray with 8.5x11 is the factory programming for all internal reports, weather it is user reports or service reports. They way around it is to leave tray 1 empty then the machine looks for the next 8.5x11 tray and then the next available tray with paper..................
              I agree. You can also just pull the tray out while printing reports.

              Is there a reason that the user does not want to default to tray 1?

                Comment

                • Counsel
                  Senior Tech

                  500+ Posts
                  • Aug 2011
                  • 529
                  #5
                  Re: tray priority ????

                  Originally posted by sandmanmac
                  Agree. Another simple solution, set tray 2 for the Letterhead instead
                  Yeah I was going to say put letterhead in tray 3, and leave 1 & 2 for plain letter

                    Comment

                    • redneckstylin
                      Trusted Tech

                      100+ Posts
                      • Sep 2011
                      • 173
                      #6
                      Re: tray priority ????

                      thanks to all that replied customer doesnt like change so i will gladly waste their letterhead there is no work around for this scenario via tech support

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