I have a C5502 (system 2.15) machine and a C2503 (system 1.12) machine, both of which have scan to SMB configured. Everything is working as it should except the file naming convention.
On the C2503 the scanned file (multipage) is named like so 20160321114407707.pdf however on the C5502 it only includes the date/time and the files comes out to be named 201603211144.pdf. If i'm scanning more than 1 set of documents per minute (which my users do) it overwrites the existing file because of naming collision.
I cannot find any setting or documentation which would let me control this naming convention. The only option I saw was a custom file name per addressee with an auto-increment, but that auto-increment applies only if i treat the document stack as single-page scans.
Any help would be greatly appreciated.
TIA
On the C2503 the scanned file (multipage) is named like so 20160321114407707.pdf however on the C5502 it only includes the date/time and the files comes out to be named 201603211144.pdf. If i'm scanning more than 1 set of documents per minute (which my users do) it overwrites the existing file because of naming collision.
I cannot find any setting or documentation which would let me control this naming convention. The only option I saw was a custom file name per addressee with an auto-increment, but that auto-increment applies only if i treat the document stack as single-page scans.
Any help would be greatly appreciated.
TIA
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