Document feeder not working (MP 4002sp)

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  • sharpmind
    Trusted Tech

    250+ Posts
    • Sep 2009
    • 478

    #1

    Document feeder not working (MP 4002sp)

    There is no response in the feeder when original is set and when the Green button is pressed. All mechanisms are working during output check. I tested the document feeder in the other machine and it is working fine. Scanner board and document feeder detection sensor are also changed and the Lens unit assembly is also tested but still same problem. Any ideas?
  • tjvincent
    Trusted Tech

    250+ Posts
    • Apr 2008
    • 280

    #2
    Re: Document feeder not working (MP 4002sp)

    Try a power supply

    Comment

    • cba
      Junior Member
      • Apr 2016
      • 4

      #3
      Re: Document feeder not working (MP 4002sp)

      Originally posted by tjvincent
      Try a power supply
      please check the sensor which is under feeder

      Comment

      • sharpmind
        Trusted Tech

        250+ Posts
        • Sep 2009
        • 478

        #4
        Re: Document feeder not working (MP 4002sp)

        Originally posted by tjvincent
        Try a power supply
        Check the voltages in the power supply unit. No 5V measured in the connector going to the scanner board unit. Problem solved!

        Comment

        • sharpmind
          Trusted Tech

          250+ Posts
          • Sep 2009
          • 478

          #5
          Re: Document feeder not working (MP 4002sp)

          Originally posted by tjvincent
          Try a power supply
          Check the voltages in the power supply unit. No 5V is measured in the connector going to the scanner board unit. Problem solved!

          Comment

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