Ricoh 171 firmware update failure

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  • StephenB
    Trusted Tech

    100+ Posts
    • Aug 2015
    • 243

    #1

    Ricoh 171 firmware update failure

    have just performed a firmware update firmware for a 171spf. ( I have done many )
    Seemed to take quite a long time to get thru the "wait" screen, then the "preparing FW update" screen took even longer.
    Although I had 6 updates on the card (proper sd card) only the "system" update showed. when performed the screen said
    "reboot after card insert" STLC4a_system card No. 2/2 E32
    I powered off, removed the card and it tells me to the same.On my way back with a freshly loaded card.

    Any help is appreciated. Thanks
  • StephenB
    Trusted Tech

    100+ Posts
    • Aug 2015
    • 243

    #2
    Re: Ricoh 171 firmware update failure

    Originally posted by StephenB
    have just performed a firmware update firmware for a 171spf. ( I have done many )
    Seemed to take quite a long time to get thru the "wait" screen, then the "preparing FW update" screen took even longer.
    Although I had 6 updates on the card (proper sd card) only the "system" update showed. when performed the screen said
    "reboot after card insert" STLC4a_system card No. 2/2 E32
    I powered off, removed the card and it tells me to the same.On my way back with a freshly loaded card.

    Any help is appreciated. Thanks

    Good news...Just returned. After trying a fresh load, I got "download error E44"
    Then I removed the expansion / print controller. The small board with a battery on it, remove and reseat it.

    Then when rebooted with firmware SD card, it does the system upgrade. power off and go back in to upgrade the network support ( necessary for Win 10 )

    Everything worked out !!

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