MP C2800

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  • CrapAimer
    Trusted Tech

    250+ Posts
    • Jan 2010
    • 296
    #1

    MP C2800

    Hi All

    Have a Ricoh MP C2800 which cant find a IP Address on DHCP, i have change the controller board, still the same, put a wee MP 201spf on and its working ok. anybody ever came across this.

    Regards
    George
    Tags: None
    • TonerMunkeh
      Professional Moron

      2,500+ Posts
      • Apr 2008
      • 3865
      #2
      Re: MP C2800

      Print off a config page. If IEEE802.11x Authentication for Ethernet is active, disable it in interface settings. It's locking the NIC out. If you put it on a static IP crossovered to your laptop, does it ping?
      It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

      Hit it.

        Comment

        • zed255
          How'd ya manage that?

          1,000+ Posts
          • Dec 2009
          • 1024
          #3
          Re: MP C2800

          Have you tried resetting the NCS with SP5-801-11?

            Comment

            • mbolduc
              Technician

              50+ Posts
              • Jun 2015
              • 53
              #4
              Re: MP C2800

              Make sure 5985-01 is on

                Comment

                • Iowatech
                  Not a service manager

                  2,500+ Posts
                  • Dec 2009
                  • 3930
                  #5
                  Re: MP C2800

                  What operating system are the computers the machine is hooked up to using?

                    Comment

                    • slimslob
                      Retired

                      Site Contributor
                      25,000+ Posts
                      • May 2013
                      • 36855
                      #6
                      Re: MP C2800

                      If you disconnect the C2800 and connect your laptop does the laptop get an IP form the DHCP. If not, either they are not using DHCP, their DHCP is set to only accept requests from registered MAC addresses or there is a bad port on the switch.

                        Comment

                        • CrapAimer
                          Trusted Tech

                          250+ Posts
                          • Jan 2010
                          • 296
                          #7
                          Re: MP C2800

                          Thanks for all the help sorted its was the IEEE802.11x Authentication

                          George

                            Comment

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