I have been battling this problem for approximately a month now.all the firmware is up to date.the entire ITB unit, and ITB cleaner unit both have been replaced.The ITB cleaner unit actually has been replaced twice. Also the toner collection coil has been replaced.
I am able to vacuum and clean everything up , and the Machine appears to be running properly, but after approximately 200 to 300 color pages toner will start dripping from the lead edge of the ITB cleaning unit onto the pages passing through the machine.
Using output mode I can check and see all the cleaning system turning, as I would expect it to be.
Has anyone seen this problem before?
any guidance on this problem would be greatly appreciated. Thanks for all your help
I am able to vacuum and clean everything up , and the Machine appears to be running properly, but after approximately 200 to 300 color pages toner will start dripping from the lead edge of the ITB cleaning unit onto the pages passing through the machine.
Using output mode I can check and see all the cleaning system turning, as I would expect it to be.
Has anyone seen this problem before?
any guidance on this problem would be greatly appreciated. Thanks for all your help
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