mpc2050 jams at power on

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  • Mark Bbb
    Service Manager

    1,000+ Posts
    • Jun 2012
    • 1662

    #1

    mpc2050 jams at power on

    Hello,
    Also indicates - while copy-ing and all of a sudden - "replace toner bottle 2"...
    which I did, but it won't help.
    The power supply has been cut off for about al least 10 times while printing...
    Could that be a cause because the power supply could be damaged?
    Thanks is advance.
    Greetings,
    Mark
  • Athlontini
    Trusted Tech

    250+ Posts
    • Jun 2012
    • 269

    #2
    Re: mpc2050 jams at power on

    Sounds like whatever sensor the cleaning unit/WTB #2 is supposed to trip when it's installed into the machine is either broken or knocked out of place. In the faster mid-volume machines you would get this same thing with the bridge unit; the connector pins for the interlock switches would get dirty and trip a false door open as paper moved through the bridge unit.

    Comment

    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 37362

      #3
      Re: mpc2050 jams at power on

      If this machine has a finisher attached to it, replace the cover switches on the bridge unit nad update the firmware to the most recent.

      Comment

      • Mark Bbb
        Service Manager

        1,000+ Posts
        • Jun 2012
        • 1662

        #4
        Re: mpc2050 jams at power on

        There is no bridge unit, no internal finisher. When the display says "replace toner bottle" it jams (at power on) at the same time.

        Comment

        • TonerMunkeh
          Professional Moron

          2,500+ Posts
          • Apr 2008
          • 3865

          #5
          Re: mpc2050 jams at power on

          The front waste tank set switch has failed. AW50 0023.
          It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

          Hit it.

          Comment

          • slimslob
            Retired

            Site Contributor
            25,000+ Posts
            • May 2013
            • 37362

            #6
            Re: mpc2050 jams at power on

            Originally posted by Mark Bbb
            There is no bridge unit, no internal finisher. When the display says "replace toner bottle" it jams (at power on) at the same time.
            Have you replaced or emptied the "waste toner bottle 2"? It is the one on end of the C2050 to your left as you look at the front of the machine. Two screws to open the cover door. Two screws to remove the ITB/WTB2 assembly. As soon as it detects the full condition it is going to stop and it there is paper running through it, you will get a jam indication.

            Comment

            • Iowatech
              Not a service manager

              2,500+ Posts
              • Dec 2009
              • 3930

              #7
              Re: mpc2050 jams at power on

              Make sure the waste toner auger in the ITB cleaning unit isn't binding, otherwise it will activate the WTB2 full switch.

              Comment

              • Mark Bbb
                Service Manager

                1,000+ Posts
                • Jun 2012
                • 1662

                #8
                Re: mpc2050 jams at power on

                Originally posted by slimslob
                Have you replaced or emptied the "waste toner bottle 2"? It is the one on end of the C2050 to your left as you look at the front of the machine. Two screws to open the cover door. Two screws to remove the ITB/WTB2 assembly. As soon as it detects the full condition it is going to stop and it there is paper running through it, you will get a jam indication.
                Slimslob, I have replaced the whole bottle with a new one, doesn't help.
                Strange is that it suddenly jams (you can actually hear a click from ???) and indicates for a short while that the bottle is full.
                After that the message disappear ...
                As I mentioned before this machine is located on a construction site, where the power has been cut off several times.
                Could that be a cause?

                Comment

                • slimslob
                  Retired

                  Site Contributor
                  25,000+ Posts
                  • May 2013
                  • 37362

                  #9
                  Re: mpc2050 jams at power on

                  Originally posted by Mark Bbb
                  Slimslob, I have replaced the whole bottle with a new one, doesn't help.
                  Strange is that it suddenly jams (you can actually hear a click from ???) and indicates for a short while that the bottle is full.
                  After that the message disappear ...
                  As I mentioned before this machine is located on a construction site, where the power has been cut off several times.
                  Could that be a cause?
                  See Iowatech's post.

                  Comment

                  • Mark Bbb
                    Service Manager

                    1,000+ Posts
                    • Jun 2012
                    • 1662

                    #10
                    Re: mpc2050 jams at power on

                    Originally posted by Iowatech
                    Make sure the waste toner auger in the ITB cleaning unit isn't binding, otherwise it will activate the WTB2 full switch.
                    I do have replaced the TCB bottle number 2 by a new one, and the problem remains...

                    Comment

                    • ruben
                      The New Guy

                      1,000+ Posts
                      • Oct 2012
                      • 1203

                      #11
                      Re: mpc2050 jams at power on

                      Try setting SP3-902-17 to 1 and restart. This is the manual new unit set for ITB cleaning unit (waste toner #2).

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