MP C3004 SP mode language selection?

[mlandry71]

Re: MP C3004 SP mode language selection?

Wow. This was about a year ago so I had to wait to get with another of our techs who was on this with me in order to jog each other's memories. We both eventually remembered the final fix for this after replacing boards and NVRAM was to make sure SP 5996 = 2 (for NA).
Sorry if this doesn't help.

Found some other earlier models have "Area Selection" on factory SP mode (clear 143 stop stop) SP5807 (=2 for N.A.)

[DRichard]

Re: MP C3004 SP mode language selection?

Found some other earlier models have "Area Selection" on factory SP mode (clear 143 stop stop) SP5807 (=2 for N.A.)

Eureka!

[DRichard]

Re: MP C3004 SP mode language selection?

For your consideration...I have a new, out-of-box MP C3004 that among other problems has Asian script in service mode screens which are other wise useless in that you cannot maneuver within service mode once initially in. How do you select English for SP screen on these new smart op panels? BTW, also has SC665-08 at power on, no mechanics (fans, motors) initialize, user tools screen is incomplete, no functions among other things. Have had a couple of dozen of this new series copier with no problems until now. Ironically, we ordered this particular copier to have on hand for upcoming training classes on this new series. I know it's FUBAR and I am going to reflash firmware but I do like a project when we slow down around here. Discuss among yourselves

UPDATE. Another of our techs just repaired one of these with EXACTLY the same set of symptoms! His final fix was to replace the Transport IOB (behind the Power Supply Board) and to clean the flex cable(s) and their connectors with alcohol. I'm not sure if one or the other was causing the problem as he didn't look a gift horse in the mouth and moved on as quickly as possible. Ricoh tech support and HyTec support both had recommendations of NVRAMs, Controller and BCU boards. Loose connections on boards were also possibilities. Gregory at Ricoh appears to have been the most helpful.