Ok guys, I have a jamming issue with a MP7502. What happends is the original will stop at the 2nd skew correction S. The original only jams when scanning. Never when making copies using the ADF. Friday it only jammed in color scan mode. This morning I got it to jam in B/W scan mode. Copy mode still is good. It never jams in copy mode. I went there first call because customer says it is constant first thing in the morning. It did jam in both color and B/W scan mode, not in copy mode. I do not have another machine like this to swap out parts. I checked the top cover for cracks none, I checked all ADF sensors in the SP input mode, all shafts, oneways, gears, belts, bushings and bearings are good. Funny thing happened this morning also. I could not get into the scanner
SP mode. I didn't have this problem Friday when I was checking the settings. After disconnecting all the ADF connections, I was able to get into the scanner settings. Before disconnecting the wires I was able to enter Sp, Doc, print, and fax settings. Original jam history are; 006, 007, 054. the original is stopping at the registration and is still being driven by the feed. Never makes it past that point. I'm verifying firmware 1.10 is in the machine now. I would really like all your help and thoughts please, thank you.
SP mode. I didn't have this problem Friday when I was checking the settings. After disconnecting all the ADF connections, I was able to get into the scanner settings. Before disconnecting the wires I was able to enter Sp, Doc, print, and fax settings. Original jam history are; 006, 007, 054. the original is stopping at the registration and is still being driven by the feed. Never makes it past that point. I'm verifying firmware 1.10 is in the machine now. I would really like all your help and thoughts please, thank you.
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