SC672-12 mp3554

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  • davydoodledo
    Technician
    • Jan 2010
    • 21

    #1

    [Error Code] SC672-12 mp3554

    Intermittent code without Fax board, red light flashing on controller, firmware up to date service bulletin flowchart says USB cable and/or op panel USB Board?

    Sent from my SM-N910V using Tapatalk
  • gkalman2004
    Trusted Tech

    100+ Posts
    • Jul 2016
    • 157

    #2
    Re: SC672-12 mp3554

    Originally posted by davydoodledo
    Intermittent code without Fax board, red light flashing on controller, firmware up to date service bulletin flowchart says USB cable and/or op panel USB Board?

    Sent from my SM-N910V using Tapatalk
    Not easy error you must read Tehnical bulletin No.: RD197055
    Possible causes include:
    1. Failure of USB communication path (USB cable, IPU)
    2. Data corruption of CTL onboard Flash memory
    3. Poor supply voltage for CTL onboard ASIC
    4. Firmware bug related to energy saving system
    5. Defective CTL onboard converter
    6. Defective CTL onboard resistors
    7. FCU start-up error

    Follow the flowchart from the Tehnical bulletin to determine cause and best course of action.
    Parts needed:
    - USB cable
    - CTL board
    - IPU board
    - FCU board
    - Operation panel

    Without this parts you can only quess the cause, the usb cable usually is ok if the machine "birth" after 2014.
    You have to choose between op panel and USB Board .
    But the flowchart not say anything about usb board
    Parts -------------How to determine the cause
    USB cable --------Fuse 2 on the IPU
    Operation Panel --Fuse 2 on the IPU
    IPU ----------------Fuse 2 on the IPU
    CTL ----------------LED1 on the CTL
    FCU ----------------Jumper switch on FCU

    Also you can check the usb cable with a multimeter.
    Last edited by gkalman2004; 08-31-2016, 09:53 PM.

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    • MitchD
      Trusted Tech

      100+ Posts
      • Oct 2012
      • 164

      #3
      Re: SC672-12 mp3554

      Originally posted by davydoodledo
      Intermittent code without Fax board, red light flashing on controller, firmware up to date service bulletin flowchart says USB cable and/or op panel USB Board?

      Sent from my SM-N910V using Tapatalk
      Both times I have had a SC672-12 on this model it was the Control board. I have yet to have the USB to the control panel be the cause.

      Good Luck
      "Heavy music to the normal ear is nothing but a loud annoyance. Most people think of it as obnoxious, talentless music but to someone who really listens and is really in love with music knows how beautiful and amazing it can be" Tommy Rogers of Between The Buried and Me"

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