Hi, has anyone had any issues with the 2nd tray option for the MP301? A customer has had jamming/misfeeding problems for as long as they have owned the machine, only from tray 2. We have swapped the feed clutch as well as the obvious feed tyre and sep pad. In the end changed the whole unit, yet still it has the same problem.
This is the only customer we have that uses this peripheral. Is it just a case of it not being the best unit? Would appreciate any help
This is the only customer we have that uses this peripheral. Is it just a case of it not being the best unit? Would appreciate any help

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