MP 301 paper feed unit - jamming problem

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  • MBZ6301
    Technician
    • Aug 2016
    • 42

    #1

    MP 301 paper feed unit - jamming problem

    Hi, has anyone had any issues with the 2nd tray option for the MP301? A customer has had jamming/misfeeding problems for as long as they have owned the machine, only from tray 2. We have swapped the feed clutch as well as the obvious feed tyre and sep pad. In the end changed the whole unit, yet still it has the same problem.

    This is the only customer we have that uses this peripheral. Is it just a case of it not being the best unit? Would appreciate any help
  • sturmtrooper
    Copier Combobulator

    500+ Posts
    • May 2016
    • 587

    #2
    Re: MP 301 paper feed unit - jamming problem

    Originally posted by MBZ6301
    Hi, has anyone had any issues with the 2nd tray option for the MP301? A customer has had jamming/misfeeding problems for as long as they have owned the machine, only from tray 2. We have swapped the feed clutch as well as the obvious feed tyre and sep pad. In the end changed the whole unit, yet still it has the same problem.

    This is the only customer we have that uses this peripheral. Is it just a case of it not being the best unit? Would appreciate any help
    We have a couple out there in units in a prison. Don't think they have had many issues. Maybe check were the paper enters the main frame from the paper bank.

    Comment

    • teebee1234
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jul 2008
      • 1670

      #3
      Re: MP 301 paper feed unit - jamming problem

      Just questioned a fellow Ricoh tech that had the exact same issue as you and replaced the whole 2nd tray assy with no success. Replacing the registration clutch in the main unit was the fix.

      Comment

      • MBZ6301
        Technician
        • Aug 2016
        • 42

        #4
        Re: MP 301 paper feed unit - jamming problem

        Originally posted by teebee1234
        Just questioned a fellow Ricoh tech that had the exact same issue as you and replaced the whole 2nd tray assy with no success. Replacing the registration clutch in the main unit was the fix.
        Interesting. Do you mean part number D1272517? I wouldn't have thought that being on the main machine it would make a difference But hey it's worth a go for the cost I'm sure.

        Thanks

        Edit - Feed from tray 1 is fine. Surely it would affect tray 1 as well as 2 if this was the case

        Comment

        • Gift
          Service Manager

          1,000+ Posts
          • Mar 2011
          • 2459

          #5
          Re: MP 301 paper feed unit - jamming problem

          We have a couple out there in units in a prison.
          A fitting place for these machines^^

          I know the sep pad is causing lots of troubles. There are three mylars suppose to smoothen the paper path but theye mylars get filed of by the paper (sometimes pretty quick). Once this happen the remaining mylar ats like a burr that block the paper passage (= no feed jam).

          Comment

          • sturmtrooper
            Copier Combobulator

            500+ Posts
            • May 2016
            • 587

            #6
            Re: MP 301 paper feed unit - jamming problem

            Originally posted by Gift
            A fitting place for these machines^^

            I know the sep pad is causing lots of troubles. There are three mylars suppose to smoothen the paper path but theye mylars get filed of by the paper (sometimes pretty quick). Once this happen the remaining mylar ats like a burr that block the paper passage (= no feed jam).
            Yeah if you don't get that little finger from the black lever over top the pin that sticks out the side of the sep pad the paper fence at the entrance won't fold down to let paper feed. I hate the ADF on these machines with fiery passion.

            Comment

            • Mark Bbb
              Service Manager

              1,000+ Posts
              • Jun 2012
              • 1662

              #7
              Re: MP 301 paper feed unit - jamming problem

              Feed realy clutch on the main machine.
              Good luck from Bbb...

              Comment

              • Mark Bbb
                Service Manager

                1,000+ Posts
                • Jun 2012
                • 1662

                #8
                Re: MP 301 paper feed unit - jamming problem

                Originally posted by Mark Bbb
                Feed realy clutch on the main machine.
                Good luck from Bbb...
                feed RELAY clutch, sorry

                Comment

                • Mark Bbb
                  Service Manager

                  1,000+ Posts
                  • Jun 2012
                  • 1662

                  #9
                  Re: MP 301 paper feed unit - jamming problem

                  Replace:
                  D6611131 D6611150 on the opt. tray
                  and maybe D1272514 (bypass clutch) on machine, while this clutch could act as a relay clutch for the opt. tray...
                  (check your training material...)

                  Comment

                  • MBZ6301
                    Technician
                    • Aug 2016
                    • 42

                    #10
                    Re: MP 301 paper feed unit - jamming problem

                    Originally posted by Mark Bbb
                    Replace:
                    D6611131 D6611150 on the opt. tray
                    and maybe D1272514 (bypass clutch) on machine, while this clutch could act as a relay clutch for the opt. tray...
                    (check your training material...)
                    Cheers matey, a job for Monday morning

                    Comment

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