Hey Troops....
This is a definite "Head-Scratcher". I have 2 machines (Sitting right next to each other), a 7001 and an 8000 that are both having RANDOM J012 jams. The 8000 started a week ago, and the 7001 started today. You can print 20 pages with no problem, then when you try to run another 20, it pops the B2 gate open with the J012 jam code. There's no consistency about it, and zero damage to the lead edge of the paper to point to any obstruction.
I've already removed and cleaned the Relay sensor and Registration sensor, registration sensor shows changing states correctly in SP mode, and the relay and registration motors actuate properly. I've replaced the relay clutch on the 8000 (No effect), and removed the entire bypass/paper registration section to clean and inspect it.
Both devices will feed with zero issues from the bypass tray, but from all of the cassettes, you get the random 012 jams...regardless which paper size or orientation you use.
I've ordered a new relay sensor...just on the off chance that it's being "flaky", but other than that the ONLY thing these two machines have in common is they're in the same building... most likely on the same circuit too, judging by the fluctuating voltage readings I was getting.
If anyone can think of something I missed, PLEASE let me know....before I pull out what's left of my hair!!
This is a definite "Head-Scratcher". I have 2 machines (Sitting right next to each other), a 7001 and an 8000 that are both having RANDOM J012 jams. The 8000 started a week ago, and the 7001 started today. You can print 20 pages with no problem, then when you try to run another 20, it pops the B2 gate open with the J012 jam code. There's no consistency about it, and zero damage to the lead edge of the paper to point to any obstruction.
I've already removed and cleaned the Relay sensor and Registration sensor, registration sensor shows changing states correctly in SP mode, and the relay and registration motors actuate properly. I've replaced the relay clutch on the 8000 (No effect), and removed the entire bypass/paper registration section to clean and inspect it.
Both devices will feed with zero issues from the bypass tray, but from all of the cassettes, you get the random 012 jams...regardless which paper size or orientation you use.
I've ordered a new relay sensor...just on the off chance that it's being "flaky", but other than that the ONLY thing these two machines have in common is they're in the same building... most likely on the same circuit too, judging by the fluctuating voltage readings I was getting.
If anyone can think of something I missed, PLEASE let me know....before I pull out what's left of my hair!!
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