I haven't done a lot of Twain setups, but I have done a few without issue.
I just installed a used MP201 in client's office. They have multiple MFP's, and primarily use SMB scanning; However, I configured their MP161 some time ago for Twain scanning that they use with one of their in-house programs.
They asked me if I could do the same for the MP201. "no problem!", I quickly answered
.
Installed software, opened their program, selected the MP201 from the list of scanners, and nothing happens. ZERO response, and no error on either end.
I then installed a program I've used myself (NAPS2) to test function. Same thing ...no response.
Turned off Firewall...no response.
Then I tried the other PC where the MP161 had been set up, and they admittedly haven't used it in a while....no response.
I figured it had to be something in their network, and told them I'd do some homework.
I came back to my shop where I have another MP201, installed the twain driver on my Laptop. Added the profile to NAPS2.....no response
Here's 1 interesting thing....The only other program that I'm aware of that I have to scan with is Foxit reader.
I selected the MP201, hit SCAN, and bam! IT WORKS.
I'm stumped
By the way. The customer is on Windows 7, and my laptop is Win 10, so it doesn't seem to be an OS issue
Anybody had any issues like this and have any suggestions to offer.
Thanks a lot!
I just installed a used MP201 in client's office. They have multiple MFP's, and primarily use SMB scanning; However, I configured their MP161 some time ago for Twain scanning that they use with one of their in-house programs.
They asked me if I could do the same for the MP201. "no problem!", I quickly answered

Installed software, opened their program, selected the MP201 from the list of scanners, and nothing happens. ZERO response, and no error on either end.
I then installed a program I've used myself (NAPS2) to test function. Same thing ...no response.
Turned off Firewall...no response.
Then I tried the other PC where the MP161 had been set up, and they admittedly haven't used it in a while....no response.
I figured it had to be something in their network, and told them I'd do some homework.
I came back to my shop where I have another MP201, installed the twain driver on my Laptop. Added the profile to NAPS2.....no response

Here's 1 interesting thing....The only other program that I'm aware of that I have to scan with is Foxit reader.
I selected the MP201, hit SCAN, and bam! IT WORKS.
I'm stumped

By the way. The customer is on Windows 7, and my laptop is Win 10, so it doesn't seem to be an OS issue

Anybody had any issues like this and have any suggestions to offer.
Thanks a lot!
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