SC 878, Restart & SC 870 Address Book Error / Sometimes SD Card Authentication Failed

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  • kashiftoseef
    Technician
    • Nov 2016
    • 13

    #1

    SC 878, Restart & SC 870 Address Book Error / Sometimes SD Card Authentication Failed

    when i switch on machine power they shows after long time SC878 after that i restart it manually than it shows again Restart error slide on screen when i click on restart than machine starts normally but shows an address book error or SC 870 on left bottom corner.. when i try to update firmware through SD Card .fwu or through WIM .rfu they shows invalid data message. any help?

    i have 4 units mp 2550B and MP 4000 they all have same issue
  • vga_man
    Technician
    • May 2013
    • 78

    #2
    Re: SC 878, Restart & SC 870 Address Book Error / Sometimes SD Card Authentication Fa

    check HDD, if works or not if it's ok you have to replace controller board

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    • bob marley
      Service Manager

      1,000+ Posts
      • Jan 2012
      • 1339

      #3
      Re: SC 878, Restart & SC 870 Address Book Error / Sometimes SD Card Authentication Fa

      Initialize the address book data (SP5-846-050) and the user information(SP5-832-006).
      Live for yourself and you will live in vain. Live for others, and you will live again

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