Info about mpc300 & mpc2051 pcu- fusing unit

[iondan]

Hi i would like to know when (page limit) the pcu & fusing unit should be changed for the MPC300 & MPC2051.
Also if they aren't changed if the machine will continue to print
I'll appreciate if there also a link in your answer from a Ricoh manual or website.

The reason is that we had a service contract for those machines but none of the above have changed from the support company

[TonerMunkeh]

Re: Info about mpc300 & mpc2051 pcu- fusing unit

As a general rule, replace them when something goes wrong with them. No reason to waste money replacing a part that doesn't need replacing.

[iondan]

Re: Info about mpc300 & mpc2051 pcu- fusing unit

As a general rule, replace them when something goes wrong with them. No reason to waste money replacing a part that doesn't need replacing.

From my experience with other vendors there always are thresholds after which there is a necessity to change photoconductor unit & fusing unit otherwise there might be problems with the machine.
So my question is what is this threshold for those parts for the machines i mention

[sturmtrooper]

Re: Info about mpc300 & mpc2051 pcu- fusing unit

From my experience with other vendors there always are thresholds after which there is a necessity to change photoconductor unit & fusing unit otherwise there might be problems with the machine.
So my question is what is this threshold for those parts for the machines i mention

as a PM part but as a yield part (EM part)."

Something to note is that Ricoh rates the lifetime of their machines at five years.

But the reality is that fuser parts generally get replaced when they break or start causing bad output quality regardless of how long or short they have been in the machine.

Bottom line is don't worry that much unless your machine has a quality problem, if it does have your maintenance provider address the problem.

[iondan]

Re: Info about mpc300 & mpc2051 pcu- fusing unit

Thanks for the info.
Actually the mpc300 has 180k and no fusing has changed also we suspect that not all the photoconductor units have changed also.
For the MPC2051 has around 210k but the main problem is that probably all the photoconductor units haven't changed .
Is that acceptable? The machines are 6 years old

[sturmtrooper]

Re: Info about mpc300 & mpc2051 pcu- fusing unit

Thanks for the info.
Actually the mpc300 has 180k and no fusing has changed also we suspect that not all the photoconductor units have changed also.
For the MPC2051 has around 210k but the main problem is that probably all the photoconductor units haven't changed .
Is that acceptable? The machines are 6 years old

The Drum and development units for the C300 are all rated to 60k so they have probably been changed at least once. The drum on the C2051 is rated to 60k with the development units marked as "replace as needed"

As far as continuing to print they will usually keep going until things get really really bad before throwing a service code.

[iondan]

Re: Info about mpc300 & mpc2051 pcu- fusing unit

The Drum and development units for the C300 are all rated to 60k so they have probably been changed at least once. The drum on the C2051 is rated to 60k with the development units marked as "replace as needed"

As far as continuing to print they will usually keep going until things get really really bad before throwing a service code.

Actually in the service menu the dates for installation of drum show the day that the machines was installed with the exception of just one and the meters show the same.
also no one in the company remembers of changing these parts. As far as we remember only toner & waste bottle was changed.

So my understanding is that the company should have changed the drums & for the mpc300 also the fusing unit

[TonerMunkeh]

Re: Info about mpc300 & mpc2051 pcu- fusing unit

No, the company will replace the parts when there is a problem with them, regardless of the PM life.

[iondan]

Re: Info about mpc300 & mpc2051 pcu- fusing unit

No, the company will replace the parts when there is a problem with them, regardless of the PM life.

Well that is a first , we have machines from others vendors for example konica minolta and everything gets changed when the PM life reaches regardless of problem or not . This is why we pay a specific cost per page that includes that.
If the case was that these parts where changed when they were a real mess and totally worn then there was no need to pay a service contract at the first place with higher cost per page.
In case this is how Ricoh works then we never gonna buy again from them as at the end we will have machines that not worth anything and if we try to sell them who would buy a machine that has nothing changed in years?

[slimslob]

Re: Info about mpc300 & mpc2051 pcu- fusing unit

Well that is a first , we have machines from others vendors for example konica minolta and everything gets changed when the PM life reaches regardless of problem or not . This is why we pay a specific cost per page that includes that.
If the case was that these parts where changed when they were a real mess and totally worn then there was no need to pay a service contract at the first place with higher cost per page.
In case this is how Ricoh works then we never gonna buy again from them as at the end we will have machines that not worth anything and if we try to sell them who would buy a machine that has nothing changed in years?

If you are dealing with a direct branch regardless of make, then everything is replaced according to PM table. If you are dealing with an independent dealer, especially a small dealer, PM cycles are frequently pushed, again regardless of the make.

[iondan]

Re: Info about mpc300 & mpc2051 pcu- fusing unit

If you are dealing with a direct branch regardless of make, then everything is replaced according to PM table. If you are dealing with an independent dealer, especially a small dealer, PM cycles are frequently pushed, again regardless of the make.

Well it's the direct branch not an independent dealer .

[sturmtrooper]

Re: Info about mpc300 & mpc2051 pcu- fusing unit

Well that is a first , we have machines from others vendors for example konica minolta and everything gets changed when the PM life reaches regardless of problem or not . This is why we pay a specific cost per page that includes that.
If the case was that these parts where changed when they were a real mess and totally worn then there was no need to pay a service contract at the first place with higher cost per page.
In case this is how Ricoh works then we never gonna buy again from them as at the end we will have machines that not worth anything and if we try to sell them who would buy a machine that has nothing changed in years?

You haven't yet said if you are having any output quality issues with these machines. I don't know if you are upset because your machines have poor quality, or because parts have not been changed one a specific arbitrary value has been met.

If it's the latter that's rather silly.

The PM values for these machines are based on specific coverage, page per job and other usage factors. Depending on how you use them they will wear out faster or slower than the stated value.

You don't pay them a CPC to have them change bits once a number is met, you pay them to make sure your machines are working properly on a regular basis, and for supplies if your contract includes that.

[guitar9199]

Re: Info about mpc300 & mpc2051 pcu- fusing unit

MP C300 PM tables put the PCU "rated life" at 60K, and the fuser unit's at 120K.

The C2051 also shows the PCU life at 60K, but the only fuser part to be replaced at 120K is the cleaning roller. Everything else in the book just shows "Clean", so I'm assuming that part is "Run to failure".

Hope this helps!

[slimslob]

Re: Info about mpc300 & mpc2051 pcu- fusing unit

The C2051 also shows the PCU life at 60K, but the only fuser part to be replaced at 120K is the cleaning roller. Everything else in the book just shows "Clean", so I'm assuming that part is "Run to failure".

Hope this helps!

Product Support Guide for the C2051 specifies that the fusing belt unit and pressure roller be replaced at 180K. There is no "Cleaning roller"

[iondan]

Re: Info about mpc300 & mpc2051 pcu- fusing unit

You haven't yet said if you are having any output quality issues with these machines. I don't know if you are upset because your machines have poor quality, or because parts have not been changed one a specific arbitrary value has been met.

If it's the latter that's rather silly.

The PM values for these machines are based on specific coverage, page per job and other usage factors. Depending on how you use them they will wear out faster or slower than the stated value.

You don't pay them a CPC to have them change bits once a number is met, you pay them to make sure your machines are working properly on a regular basis, and for supplies if your contract includes that.

Well i don't think that is silly to require change of parts based on the PM value and not before it is totally worn, the specs are there for a reason .
For example in the cars they say that the oil must be changed at 20000km but if you don't change the car will still function but the consequences are unknown to the life of the engine .
As i said all other vendors replace these parts on time and not when they are totally worn out ( i don't have problem with 5-10% more).
The cpc i pay is for all everything including toner to be changed and for the tech on site support , so i have already paid for these costs.
My understanding is that they don't change anything and when the time comes they will refuse to renew the contract and i would have a totally unserviced machine which will require a lot of money in order to work