SPC830DN Auto Off Timer Disable

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • MitchD
    Trusted Tech

    100+ Posts
    • Oct 2012
    • 164
    #1

    SPC830DN Auto Off Timer Disable

    I have a new SPC830dn that is located in a central office with multiple outside (Home) users. The customer is complaining that the machine is turning itself off and not printing out materials over the weekend until someone comes in Monday morning and physically turns the main switch back on. I have looked and looked but can not find a way to disable the auto off timer (120min currently) and just have the machine go into Energy Save?

    TIA
    "Heavy music to the normal ear is nothing but a loud annoyance. Most people think of it as obnoxious, talentless music but to someone who really listens and is really in love with music knows how beautiful and amazing it can be" Tommy Rogers of Between The Buried and Me"
    Tags: None
    • sturmtrooper
      Copier Combobulator

      500+ Posts
      • May 2016
      • 589
      #2
      Re: SPC830DN Auto Off Timer Disable

      Originally posted by MitchD
      I have a new SPC830dn that is located in a central office with multiple outside (Home) users. The customer is complaining that the machine is turning itself off and not printing out materials over the weekend until someone comes in Monday morning and physically turns the main switch back on. I have looked and looked but can not find a way to disable the auto off timer (120min currently) and just have the machine go into Energy Save?

      TIA
      You cannot disable the auto off timer. I don't think that is your problem though as the machine should wake from sleep when a print job comes to it. These machines do have a sensor that completely powers the machine off when it is in darkness for enough time. Ricoh calls it "ECO night sensor"

      Op Manual.pdf

      I've attached the page from the user manual that describes it.

        Comment

        • MitchD
          Trusted Tech

          100+ Posts
          • Oct 2012
          • 164
          #3
          Re: SPC830DN Auto Off Timer Disable

          Bingo! I went back to the account today and turned the Eco Night Sensor Off. We will see what happens by Monday

          Originally posted by sturmtrooper
          You cannot disable the auto off timer. I don't think that is your problem though as the machine should wake from sleep when a print job comes to it. These machines do have a sensor that completely powers the machine off when it is in darkness for enough time. Ricoh calls it "ECO night sensor"

          [ATTACH]35444[/ATTACH]

          I've attached the page from the user manual that describes it.
          "Heavy music to the normal ear is nothing but a loud annoyance. Most people think of it as obnoxious, talentless music but to someone who really listens and is really in love with music knows how beautiful and amazing it can be" Tommy Rogers of Between The Buried and Me"

            Comment

            • slimslob
              Retired

              Site Contributor
              25,000+ Posts
              • May 2013
              • 36153
              #4
              Re: SPC830DN Auto Off Timer Disable

              One other thing to check is that the weekly timer has not been set to power down on Friday evening.

                Comment

                Previous template Next
                Working...