SC 637-01 on a MPC 4504

[Daren]

Re: SC 637-01 on a MPC 4504

Anyone figure this out yet? I've got a customer with a MP C5502 that had put papercut on and when they disconnected their card reader the SC637 showed up. Only thing i could find on a 637 was this thread. Called my regional Ricoh tech support rep and its all he could find. Then I searched the knowledge base and nothing came up for the 5502 but when I remembered this thread was for the 4504 I searched that and came up with this.

[User Tools -> ([Machine Features]) -> [System settings] -> [Administrator Tools] -> [Enhanced Print Volume Use Limitation] -> [Tracking Permission] to OFF

seems to be working. wish i would've found this earlier. would've saved me 8 hours at the machine.

steps I had taken
-Upgraded FW
-Upgraded Java
-Reformatted the HDD
-Ran all5801's until I finally did a clear all
-waited for Ricoh tech support to call me back last week (HA! yeah right)

THANK YOU !!!!

Need to have admin auth enabled with password to be able to disable the above setting

[Polarbear]

Re: SC 637-01 on a MPC 4504

Just want to thank all involved in this thread!

Had the same symptoms on an IM2702 today - and guess what? No info anywhere from Ricoh!

Found this thread and switched off the tracking as advised, and the machine is running like new!

Thank you thank you one and all!

[Cham]

Re: SC 637-01 on a MPC 4504

Hi Folks,

after installation and then de-installation of a INEPRO Software on a MPC 4504 i get a SC637-01.

I format the HDD,and cleared all Datas ( 5-801-4 ....- ).

I changed also the RAM and give him the latest FW.

Any Ideas '

Thanks
Roger

Follow the link... to fixed the problem easy.

https://youtu.be/q3LYK4-9cZU

[slimslob]

Re: SC 637-01 on a MPC 4504

Follow the link... to fixed the problem easy.


https://youtu.be/q3LYK4-9cZU

4 years 9 months late and all you can add is a useless YouTube video? And you don't even know how to properly a video.

Go away grave robber.

[drew007]

Re: SC 637-01 on a MPC 4504

MPC5504ex. This helped. Many thanks.

[pow3r77]

Re: SC 637-01 on a MPC 4504

Anyone figure this out yet? I've got a customer with a MP C5502 that had put papercut on and when they disconnected their card reader the SC637 showed up. Only thing i could find on a 637 was this thread. Called my regional Ricoh tech support rep and its all he could find. Then I searched the knowledge base and nothing came up for the 5502 but when I remembered this thread was for the 4504 I searched that and came up with this.

[User Tools -> ([Machine Features]) -> [System settings] -> [Administrator Tools] -> [Enhanced Print Volume Use Limitation] -> [Tracking Permission] to OFF

seems to be working. wish i would've found this earlier. would've saved me 8 hours at the machine.

steps I had taken
-Upgraded FW
-Upgraded Java
-Reformatted the HDD
-Ran all5801's until I finally did a clear all
-waited for Ricoh tech support to call me back last week (HA! yeah right)

You save my brain to burnout.... few years later i Thank you!!