Error sc390 after 9 copies

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  • vitalra
    Technician
    • Feb 2017
    • 16

    Error sc390 after 9 copies

    Good morning, I had to add the toner in the development as it came out faded copies after adding a new toner refill. Now after 9 copies me out sc390 error, it seems that the coil of the toner does not rotate and accordingly does not descend in the development. solutions?
  • sandmanmac
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Feb 2009
    • 3947

    #2
    Re: Error sc390 after 9 copies

    Originally posted by vitalra
    Good morning, I had to add the toner in the development as it came out faded copies after adding a new toner refill. Now after 9 copies me out sc390 error, it seems that the coil of the toner does not rotate and accordingly does not descend in the development. solutions?
    It's ok, the model number is unimportant, there's many members here with psychic powers that will provide the solution shortly......

    Comment

    • vitalra
      Technician
      • Feb 2017
      • 16

      #3
      Re: Error sc390 after 9 copies

      Originally posted by sandmanmac
      It's ok, the model number is unimportant, there's many members here with psychic powers that will provide the solution shortly......
      Ricoh mp2000 aficio

      Comment

      • sandmanmac
        Field Supervisor

        Site Contributor
        2,500+ Posts
        • Feb 2009
        • 3947

        #4
        Re: Error sc390 after 9 copies

        SC 390 TD sensor error: Defective TD sensor
        SC 390 TD sensor error: Poor connection of PCU

        Comment

        • vitalra
          Technician
          • Feb 2017
          • 16

          #5
          Re: Error sc390 after 9 copies

          Originally posted by sandmanmac
          SC 390 TD sensor error: Defective TD sensor
          SC 390 TD sensor error: Poor connection of PCU
          I understood the toner density sensor, I have to replace it? there is something to check? you can try to reset and how is it done?

          Comment

          • davel
            Technician

            1,000+ Posts
            • Oct 2011
            • 1045

            #6
            Re: Error sc390 after 9 copies

            call a trained technician or update machine.

            Comment

            • bob marley
              Service Manager

              1,000+ Posts
              • Jan 2012
              • 1339

              #7
              Re: Error sc390 after 9 copies

              Toner supply could be defective
              Live for yourself and you will live in vain. Live for others, and you will live again

              Comment

              • sandmanmac
                Field Supervisor

                Site Contributor
                2,500+ Posts
                • Feb 2009
                • 3947

                #8
                Re: Error sc390 after 9 copies

                Originally posted by bob marley
                Toner supply could be defective
                This wouldn't cause an SC and the machine would just be in a constant "add toner" condition

                Comment

                • vitalra
                  Technician
                  • Feb 2017
                  • 16

                  #9
                  Re: Error sc390 after 9 copies

                  Originally posted by bob marley
                  Toner supply could be defective
                  I explain what I did: I replaced wiper blade and drum after 65,000 copies, coming out dark and dirty output. Watching a video on the internet on how such maintenance was made and I also removed the printer toner more in group development and added the original one of the toner bottle. I cleaned the upper mirror you see the left side of the glass scanner because it was striped of the press. then suddenly 390 error after 9 copies.

                  Comment

                  • sandmanmac
                    Field Supervisor

                    Site Contributor
                    2,500+ Posts
                    • Feb 2009
                    • 3947

                    #10
                    Re: Error sc390 after 9 copies

                    Originally posted by vitalra
                    I also removed the printer toner more in group development and added the original one of the toner bottle.
                    I'm not sure exactly what you're trying to say here, but it sure sounds like you may have emptied the developer unit.
                    Whatever the case, you're now in even more over your head than when you started.
                    Good luck

                    Comment

                    • copyaction
                      Senior Tech

                      Site Contributor
                      500+ Posts
                      • Oct 2007
                      • 976

                      #11
                      Re: Error sc390 after 9 copies

                      Originally posted by sandmanmac
                      I'm not sure exactly what you're trying to say here, but it sure sounds like you may have emptied the developer unit.
                      Whatever the case, you're now in even more over your head than when you started.
                      Good luck
                      it sounds like you nailed it, he emptied the developer and filled it with toner.

                      Comment

                      • NeoMatrix
                        Senior Tech.

                        2,500+ Posts
                        • Nov 2010
                        • 3514

                        #12
                        Re: Error sc390 after 9 copies

                        [remove google translate]

                        Original problem sounds like under toning.
                        Could it have been a second toner cap stuck in the toner hopper?
                        Inauguration to the "AI cancel-culture" fraternity 1997...
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                        Comment

                        • vitalra
                          Technician
                          • Feb 2017
                          • 16

                          #13
                          Re: Error sc390 after 9 copies

                          [QUOTE=NeoMatrix;552653][remove google translate]

                          Original problem sounds like under toning.
                          Could it have been a second toner cap stuck in the toner hopper?[/QUOTE

                          ]

                          in the print development group does not reach the toner bottle?

                          Comment

                          • TonerMunkeh
                            Professional Moron

                            2,500+ Posts
                            • Apr 2008
                            • 3873

                            #14
                            Re: Error sc390 after 9 copies

                            Fit a new bag of dev, B121 9645. The toner won't give the TD sensor any readings, hence the 390.
                            It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

                            Hit it.

                            Comment

                            • vitalra
                              Technician
                              • Feb 2017
                              • 16

                              #15
                              Re: Error sc390 after 9 copies

                              Originally posted by TonerMunkeh
                              Fit a new bag of dev, B121 9645. The toner won't give the TD sensor any readings, hence the 390.
                              as the difference between the original toner bottle and this B121 9645?

                              Comment

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