MPC 3003 Printing probles

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  • Max
    Senior Tech

    500+ Posts
    • Oct 2011
    • 548

    #1

    MPC 3003 Printing probles

    Hi. Got a mpc3003 that's all of a sudden on a medium run 15 plus pages the fusing gets quite patchy. We use compatible toner and been ok so far, also same 80gsm paper. The copier has done 25k in total. By setting to thick1 fixes the problem but for some reason when i print from the computers it only prints 1 page from a job and cant staple saying paper too thick. I get the stapling but printing surely it should print all or nothing at all as media is a mismatch. Would you say it needs fuser parts or its down to compatible toner? Please see example. Also it appears to only offset the black as colour writing on top is ok, or possibly issue with the heat in the middle.
    Cheers
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  • freginold
    Trusted Tech

    100+ Posts
    • Sep 2010
    • 102

    #2
    Re: MPC 3003 Printing probles

    As far as printing from the computer, if you change the print driver preferences to the same Thick 1, that should resolve your issue of only printing 1 copy. The mismatch is because the driver settings and printer settings don't match up.
    -----------------------------------------------
    Config page instructions for copiers, printers, & fax machines

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    • Elmo
      Senior Tech

      Site Contributor
      500+ Posts
      • Feb 2010
      • 541

      #3
      Re: MPC 3003 Printing probles

      in user tools maintenance you have plain paper settings type 1 and type 2 try changing this setting
      I Used To Live To Fix Things Now i Fix Things To Live

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      • Jp@docuflow.ie
        Technician
        • Nov 2015
        • 13

        #4
        Re: MPC 3003 Printing probles

        There is a printer service mode bit switch to ignore mismatch and print all copies. It's mad that it prints one and doesn't warn you. That way you don't have to change the drivers. I dont have access to one at the moment but it's obvious enough when you browse through printer bit switches. You will find it.

        Sent from my SM-G920F using Tapatalk

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        • sturmtrooper
          Copier Combobulator

          500+ Posts
          • May 2016
          • 587

          #5
          Re: MPC 3003 Printing probles

          Originally posted by Max
          Hi. Got a mpc3003 that's all of a sudden on a medium run 15 plus pages the fusing gets quite patchy. We use compatible toner and been ok so far, also same 80gsm paper. The copier has done 25k in total. By setting to thick1 fixes the problem but for some reason when i print from the computers it only prints 1 page from a job and cant staple saying paper too thick. I get the stapling but printing surely it should print all or nothing at all as media is a mismatch. Would you say it needs fuser parts or its down to compatible toner? Please see example. Also it appears to only offset the black as colour writing on top is ok, or possibly issue with the heat in the middle.
          Cheers
          Are they using the specific ricoh made driver for that machine and not a "class driver"? Compatible toner in a color machine is a bad idea. Do you have a paper tray in the machine set to thick paper as well? If the driver asks for thick paper but the machine has not been told it has any it will complain.

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          • Max
            Senior Tech

            500+ Posts
            • Oct 2011
            • 548

            #6
            Re: MPC 3003 Printing probles

            Its original driver

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