[Error Code] MP CW2201sp smart panel message

[Ballas]

Good day all

I have a MP CW2201sp with a front panel message CANNOT CONNECT TO THE MACHINE HDD ? Anybody ever had this message, it is not a SC Error. I dont think it is unique to the MPCW, but rather any Ricoh with the Android Smartpanel.

Your input would be much appreciated

[davel]

Re: MP CW2201sp smart panel message

Not experienced with this one but is HDD connected, can it be formatted.

[Ballas]

Re: MP CW2201sp smart panel message

Hi Davel

Yea, like I said, its not a SC Code, just a message popping up. I just trashed the QUICK PRINT RELEASE ICON and the message is gone. Customer doesnt use Lock Print, so its no issue right now, however I will look into it more closely when I get time.

The machine does see the HDD, I can scan to doc server, make copies ect. Format HDD no problem.

Thanks for your reply.

[Ballas]

Re: MP CW2201sp smart panel message

Ok, Firmware update, Put QUICK PRINT RELEASE back on the Home screen and problem GONE