Cannot print from USB to M2852

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  • AjitN
    Trusted Tech

    250+ Posts
    • Mar 2009
    • 287

    #1

    [Misc] Cannot print from USB to M2852

    Purchased Used Ricoh MP 2852 wherein all functions are good except No printing from USB.
    Nothing happens when pen drive inserted in both the slots.
    In service mode ON BOARD NIC & USB is active.
    Performed all memory cleared, Coping-printing- scanning is OK, except USB printing.

    Thanks in advance for any help, suggestions.
  • nadimtopsecret
    Experienced Tech
    • Mar 2013
    • 47

    #2
    Re: Cannot print from USB to M2852

    Sorry to say, I'm not cleared about your question !
    Are you trying to print from USB Pen drive or USB Mass storage device ? Or by from USB Printing Cable ?

    Comment

    • davel
      Technician

      1,000+ Posts
      • Oct 2011
      • 1076

      #3
      Re: Cannot print from USB to M2852

      pretty sure you can not print with the 2 usb on back. have to use usb on op panel.

      Comment

      • sandmanmac
        Field Supervisor

        Site Contributor
        2,500+ Posts
        • Feb 2009
        • 3963

        #4
        Re: Cannot print from USB to M2852

        Originally posted by davel
        pretty sure you can not print with the 2 usb on back. have to use usb on op panel.
        .....which is optional on this model

        Comment

        • KenB
          Geek Extraordinaire

          2,500+ Posts
          • Dec 2007
          • 3945

          #5
          Re: Cannot print from USB to M2852

          Not sure, but I think the giveaway is "both slots", which implies that you are putting the jump drive in the slots at the back.

          Not to mention how totally impractical it would be to fumble around trying to reach the rear USB ports on a regular basis.
          “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

          Comment

          • Polarbear
            Service Manager

            1,000+ Posts
            • Feb 2012
            • 1070

            #6
            Re: Cannot print from USB to M2852

            Originally posted by nadimtopsecret
            Sorry to say, I'm not cleared about your question !
            Are you trying to print from USB Pen drive or USB Mass storage device ? Or by from USB Printing Cable ?
            "Nothing happens when pen drive inserted in both the slots."
            Press the GREEN button!!

            Comment

            • nadimtopsecret
              Experienced Tech
              • Mar 2013
              • 47

              #7
              Re: Cannot print from USB to M2852

              May be your machine's Media card slot is disabled. Please check that settings under "User Tools/Counter" menu.
              Here I attached the picture instruction.
              Attached Files

              Comment

              • slimslob
                Retired

                Site Contributor
                25,000+ Posts
                • May 2013
                • 36804

                #8
                Re: Cannot print from USB to M2852

                Originally posted by AjitN
                In service mode ON BOARD NIC & USB is active.
                The SP setting for ON BOARD USB is for the single USB port where you connect a computer, not the 2 USB slots where you can connect a USB memory device. Go to USB2.0/SD SLOT TYPE H in the installation portion of your service manual and change the SP settings given there.

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