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when you remove seals one should had been about 18 inch long maybe it broke off sometimes that happens. also look at back of pcu should see a coupling on mag gear looks kind of grey. try printing counter report in user tools that is an internal print from copier if it prints then optics problem. check to see what you bought includes developer powder.
Call the place where you ordered this new drum unit from and ask if it came with developer installed. If not get some and install it. If it did then you may want to exchange it for another one.
Call the place where you ordered this new drum unit from and ask if it came with developer installed. If not get some and install it. If it did then you may want to exchange it for another one.
it never comes with developer in it, you have to put it in, as zeldaman already sad.
left the developing drive coupling off? mag roller gears left off?
The dev drive coupling is visible in the picture. Since they ordered a complete unit it should still have the gears inside. My bet is as Zeldaman said, no developer.
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