Hi to all. Servicing a Ricoh MP CW2200SP that seems to print only in one direction. Attaching a sample. This happens black only - color seems to print ok. Performed the clean and flush procedure in the user tools. During flush got an sc220-03 code. After reboot print quality was fine. After a few days the customer has called again - the problem has returned. I am thinking the printhead may be faulty but would like to know what you folks think. Thanks
Counters: color 609, b\w 5568201704141303.pdf
Counters: color 609, b\w 5568201704141303.pdf