Ricoh MP C4000 - SMB Scan

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  • savi0r
    Trusted Tech
    • Sep 2010
    • 363
    #1

    [Misc] Ricoh MP C4000 - SMB Scan

    Hello. If someone can help me, i would be really gratefull. I am in need of firmware for ricoh mp c4000. While browsing the network from the machine, i am dealing with " cannot find the specified path". And i would really like to set it this way, through SMB. Thank you
    Tags: None
    • Codex
      Senior Tech

      500+ Posts
      • May 2008
      • 694
      #2
      Re: Ricoh MP C4000 - SMB Scan

      Hello

      What S.O do you use?, have you tried to setup the path manually? (\\computername\sharename)?
      Memento Audere Semper

        Comment

        • savi0r
          Trusted Tech
          • Sep 2010
          • 363
          #3
          Re: Ricoh MP C4000 - SMB Scan

          OS is Win7. I had this issue before on a 3245c and the firmware fixed it perfectly. My current firmware version is :
          Printer : 1.21
          System : 1.21
          Engine : 1.56

            Comment

            • Ben Around
              Trusted Tech

              Site Contributor
              100+ Posts
              • Apr 2012
              • 151
              #4
              Re: Ricoh MP C4000 - SMB Scan

              Originally posted by savi0r
              OS is Win7. I had this issue before on a 3245c and the firmware fixed it perfectly. My current firmware version is :
              Printer : 1.21
              System : 1.21
              Engine : 1.56
              Updating the firmware should do it.
              Check your PM for a link I sent to you.

                Comment

                • TonerMunkeh
                  Professional Moron

                  2,500+ Posts
                  • Apr 2008
                  • 3865
                  #5
                  Re: Ricoh MP C4000 - SMB Scan

                  Check the machine has DNS and domain entries in interface settings. Try browsing the folder from the RUN command of a computer. Make sure the username and password are valid on the machine / server you are trying to scan to.
                  It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

                  Hit it.

                    Comment

                    • slimslob
                      Retired

                      Site Contributor
                      25,000+ Posts
                      • May 2013
                      • 36807
                      #6
                      Re: Ricoh MP C4000 - SMB Scan

                      "cannot find the specified path" usually means that you do not have rights to the Host and/or folder. Check the name and password you are using.

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                        • guitar9199
                          Service Manager

                          Site Contributor
                          1,000+ Posts
                          • Sep 2016
                          • 1099
                          #7
                          Re: Ricoh MP C4000 - SMB Scan

                          Something else you might need to check. Windows 7 enables NetBIOS over DHCP, and that will sometimes make SMB a little hard to set up. Go to Network and Sharing/Network Card/Properties/IPv4 Properties/Advanced, click on the WINS tab, and check NetBIOS over TCP/IP and see if you can configure your scans then.

                          ...fought with one for 2 days until I discovered this little nugget on a Microsoft forum!

                            Comment

                            • slimslob
                              Retired

                              Site Contributor
                              25,000+ Posts
                              • May 2013
                              • 36807
                              #8
                              Re: Ricoh MP C4000 - SMB Scan

                              Originally posted by TonerMunkeh
                              Check the machine has DNS and domain entries in interface settings. Try browsing the folder from the RUN command of a computer. Make sure the username and password are valid on the machine / server you are trying to scan to.
                              I have also found that on a domain, the first DSN entry should be the local domain DNS.

                                Comment

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