can the hard drives of Ricoh c651 models be replaced with off the shelve versions

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  • fxr7889
    • Jun 2025
    #1

    [Misc] can the hard drives of Ricoh c651 models be replaced with off the shelve versions

    Hello everyone, I have a Ricoh c651 that I'm trying to replace the hard drives on after I started getting error messages relating to the hard drives. My question is: can I replace the hard drives with generics of the same capacity or do I have to get hardware the is whitelisted by Ricoh?

    If I can replace the hard drives is there something that I have to do after I install them? I don't want to sink money into this if I don't have to.

    I would appreciate any advice offered.

    Thanks!
    Tags: None
    • TonerMunkeh
      Professional Moron

      2,500+ Posts
      • Apr 2008
      • 3865
      #2
      Re: can the hard drives of Ricoh c651 models be replaced with off the shelve versions

      As a general rule, most HDD issues can be sorted just with a USB caddy format. It's unusual for a HDD to completely die, especially on a machine this new.
      It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

      Hit it.

        Comment

        • fxr7889
          #3
          Re: can the hard drives of Ricoh c651 models be replaced with off the shelve versions

          I've formatted the drives by plugging them in to a usb caddy before and discovered that one of the two drives was developing bad sectors. I was able to repair the drive using a program called Partition Guru but I figured that it would be a matter of time before I would have to do it again.

          So the drive has started to develop bad sectors again......... I figured that a swap would be best. Any thoughts?

          thanks!

            Comment

            • Vincent128
              Trusted Tech

              Site Contributor
              250+ Posts
              • Sep 2015
              • 348
              #4
              Re: can the hard drives of Ricoh c651 models be replaced with off the shelve versions

              I have not worked on ricoh in some time but where i did, we replaced dying drives with off the shelve all the time on them.

              Now, if they are using the wipe drives like toshiba does then you have to stick to a wipe but its been my experience that a drive is a drive.
              The copier is just a computer after all.

              We were always able to replace the drive with the same or larger in size. the format process of the copier setup the different partitions and the remainder of the drive was just raw unallocated space so it did not increase the storage capacity of the MFP.

              With just new raw drive in the machine there will be codes to run in order to format it and firmware to install on it.
              Get yourself a service manual and have a study.

                Comment

                • TonerMunkeh
                  Professional Moron

                  2,500+ Posts
                  • Apr 2008
                  • 3865
                  #5
                  Re: can the hard drives of Ricoh c651 models be replaced with off the shelve versions

                  Indeed. If it's a RAID pair then you will need two HDD's of exactly the same model and capacity.
                  It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

                  Hit it.

                    Comment

                    • slimslob
                      Retired

                      Site Contributor
                      25,000+ Posts
                      • May 2013
                      • 37375
                      #6
                      Re: can the hard drives of Ricoh c651 models be replaced with off the shelve versions

                      On a few models, Ricoh applied a special format to the drives. These machines required that the drives be replaced as a pair with new drives from Ricoh, off the shelf drives did not have the special formatting. Since you were able to caddie format it and the C651 still recognized it, they did not have special formatting. I usually try to fing drives that are the same make and model as on the label on the existing drive.

                      As for bad sectors, after you caddie format them, run a diagnostic and repair program such as Spinrite 6. It will detect and map out bad sectors better than low level formatting.
                      GRC | Hard drive data recovery software  
                      https://www.grc.com/sr/spinrite.htm
                      Hard drive data recovery software

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