Ricoh MPＣ３０００ Ｐｒｉｎｔｏｕｔ Ｓｙｓｔｅｍ ｅｒｒｏｒ Ｗａ&#

[peterxu256]

Ｆｉｒｓｔ　ｔｉｍｅ　ｔｏ　ｓｅｅ　ｔｈｅ　ｍａｃｈｉｎｅ　ｐｒｉｎｔｏｕｔ　ｓｔｒａｎｇｅ　ｗａｒ ｎｉｎｇ　ｍｅｓｓａｇｅ　ｗｈｉｌｅ　ｐｒｉｎｔｉｎｇ　ａ　ｃｏｍｐｌｅｘ　ａｐｐｌｉｃａｔｉｏｎ　 ｌｉｋｅ　Ｐｈｏｔｏｓｈｏｐ．
Ｃｈａｎｇｅｄ　ｉｎｔｏ　ＰＳ　ｄｒｉｖｅｒ　ｔｏ　ｐｒｉｎｔ，　ｓａｍｅ　ｐｒｏｂｌｅｍ　ｒｅｍａ ｉｎ．　Ｎｏｒｍａｌ　ｐｒｉｎｔｉｎｇ　ｓｅｅｍｓ　ｆｉｎｅ　ｌｉｋｅ　ｔｅｓｔ page, or MS word. Before updating the firmware(old ones from Configuration Page), just want to know if <firmware history> indicated the similar symptom, or Just turn off "print Error Report". Thanks for advice, appreciating to all possible partners by providing the pdf of firmware history ,
Conf. Page of MP C3000.jpg
　
IMG_20170509_225959.jpgIMG_20170509_225948.jpgIMG_20170509_225935.jpg

[ruben]

Re: Ricoh MPＣ３０００　Ｐｒｉｎｔｏｕｔ　Ｓｙｓｔｅｍ　ｅｒｒｏｒ　Ｗ&#6534

The machine's firmware is severly out of date.

Printer v1.09 is from 2007, the latest is v1.71. Same for System.
Latest Engine is v1.17:01. Postscript is v1.01.

Make sure you update all firmware to the latest, Engine and System should be performed first before the modules, as there are now new dependencies.

[copier tech]

Re: Ricoh MPＣ３０００　Ｐｒｉｎｔｏｕｔ　Ｓｙｓｔｅｍ　ｅｒｒｏｒ　Ｗ&#6534

Yes update ALL the firmware.

Also why is your post font so weird!?

[Cipher]

Re: Ricoh MPＣ３０００　Ｐｒｉｎｔｏｕｔ　Ｓｙｓｔｅｍ　ｅｒｒｏｒ　Ｗ&amp;#

You will probably find that PCL XL error is more specific to the PCL6 driver.

I would do a google search for either 'MP C3000 PCL5c Driver' or 'MP C3000 RPCS Driver'.
These older retired drivers tend to work better and cause less issues for these older models (if they support the OS).

[peterxu256]

Re: Ricoh MPC3000 Print Error warning Message

Yes update ALL the firmware.

Also why is your post font so weird!?

Thanks all for quick post.

I do notice the old version. As a tech, better to make full preparation beforehand, like Plan B. So eager to see the firmware update history file description . I will be appreciated if someone can provide.

Re the post font, A good question, I used Google Foreign Language input method, not switch back to default America English(windows), simply press Shift key to input each letter, causing strange font display. Sorry for that.

On other hand, besides firmware update, I have to check what user's real environment it is, like the above, which could have caused printout warning message.

[copier tech]

Re: Ricoh MPC3000 Print Error warning Message

Thanks all for quick post.

I do notice the old version. As a tech, better to make full preparation beforehand, like Plan B. So eager to see the firmware update history file description . I will be appreciated if someone can provide.

Re the post font, A good question, I used Google Foreign Language input method, not switch back to default America English(windows), simply press Shift key to input each letter, causing strange font display. Sorry for that.

On other hand, besides firmware update, I have to check what user's real environment it is, like the above, which could have caused printout warning message.

MPC3000 fw versions.pdf

[peterxu256]

Re: Ricoh MPC3000 Print Error warning Message

[ATTACH]36720[/ATTACH]

Thanks indeed, but don't find printer firmware version.

[slimslob]

Re: Ricoh MPC3000 Print Error warning Message

Thanks indeed, but don't find printer firmware version.

The MP C3000 is a MFP, not a printer. There is a printer firmware module firmware, but it is advisable to update all firmware modules, including over writing existing modules that are at the current level.

[peterxu256]

Re: Ricoh MPC3000 Print Error warning Message

The MP C3000 is a MFP, not a printer. There is a printer firmware module firmware, but it is advisable to update all firmware modules, including over writing existing modules that are at the current level.

Real thanks for advice, I like the word " modules" as if it were intellectual property of Xerox . Ricoh never use it although they refer to same thing. Much like Laser Unit vs Print Head.

[peterxu256]

Re: Ricoh MPC3000 Print Error warning Message

Joke is Joke, the help is real.

Is someone able to explain a little further for some following terms like NACK and IPDS & Oce Prisma etc? Thanks
Quoted
Symptom corrected:
1. If a job contains 2 different fonts of the same name, characters might be unexpectedly printed
in bold or italics, or in some cases might be garbled.
2. Jobs that contain large images and use soft fonts might be cancelled.
3. Intermittent NACK(0595..11) resulting in jobs being cancelled.
4. The device is unable to negotiate a session with certain host applications
such as Oce Prisma.
5. Characters defined in TrueType/OpenType Collection in the Object Container cannot be printed
and a NACK(020D..02) error is sent to the host.
6. An image might lose its shape when Scale to Fill mode is set.
(GFPR#RC12100003)
Unquoted

[slimslob]

Re: Ricoh MPC3000 Print Error warning Message

Joke is Joke, the help is real.

Is someone able to explain a little further for some following terms like NACK

NACK = Negative ACKnowledgement
Simplified, the receiving device did not receive the entire transmission packet or is not ready to receiving next packet.