If you don't know the history of this device & since it was serviced by KM they may have set a CE password.
I would use the NVRam tool...
copier tech
Field Supervisor
Last Activity: 2 hours ago
Joined: 01-20-2014
Location: London
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Try sending an email you yourself & multiple other users, does anyone receive the scan ?...Leave a comment:
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We can supply you with the files to use to update the firmware via USB.
With this method you can overwrite existing firmware even if it is...Leave a comment:
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From your example you need to replace the transfer cleaning unit.
Very simple to fit, lift out the ITB the cleaning unit comes off with two...Leave a comment:
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Back up the device first in CE mode & also the device settings to USB pen drive.
Replace the CR battery then restore.
Finally...Leave a comment:
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WOW! you have replaced a lot of parts for a line line issue.
Can you post some PG test print samples of the issue here ?...Leave a comment:
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We hear this a lot. The tool says complete but the printer is still in the process of updating, which if you power off during this time can corrupt the...Leave a comment:
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The MP C5000 does not support the .pkg firmware.
Happy to supply the files you need to update via SD card.
Drop us an email....Leave a comment:
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When this happens you need to update manually via SD card.
You can then update via the update tool.
www,printerfirmware.co....Leave a comment:
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Left side next to LAN. Remove the small metal cover. Its the lower slot you need.
www.printerfirmware.co.uk...Last edited by copier tech; 5 days ago.Leave a comment:
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Try removing the sponge roller once the issue occurs should get you some more life, but don't risk it when they are new....Leave a comment:
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Thanks, that's still there. Be nice if the scans could be added to the main sheet counter eh....Leave a comment:
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Copy the .fwu files to a folder called romdata & copy this to an SD card, plug this into the service slot & power on.
Or you can...Leave a comment:
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Add scans to meter list print out
As per the title is this possible ? never been able to get an answer to this....You do not have permission to view this gallery.
This gallery has 1 photos. -
This fan is removed when installing any finisher.
Because the bridge unit & inner finishers have their own fan....Leave a comment:
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The DR313YMC drums have been modified to resolve this issue.
They have done away with the sponge roller.
There are also 'long...Leave a comment:
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I've uploaded this bulletin again as the previous one is corrupt
...Leave a comment:
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