Jam code 57 which is registration lag. It only happens with drawer 1 in the landscape direction. It works fine in portrait. This is an intermittent problem. Run 20 copies and it may jam on the 9th copy. What is happening is the second paper is moving to early thru the registration roller blocking sensor so the machine thinks the first paper is still there at the sensor. I have done all the usual suspects. Replaced paper feed and registration clutch. Clean sensors. I am going to update firmware and replace bcu board next. All other trays work fine. Just tray 1 in landscape jams and code 57. I was wondering if anyone else ever had this problem. Clutches always fixed it before. Thanks for any input. Mike
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Re: mp2851
does drawer 2 work ok in landscape?
how many copies on the machine?
if not the clutch is registration roller bad? -
Have you tried tray 2 in tray 1's slot? And tray 1 in tray 2? There might be a plastic stopper at the rear of tray2 which you can remove. I had a similar fault once done the usual of cleaning clutches etc.. then swapped the trays round and all was well.
There's also a black sponge type mylar on the drum which could be causing lag. You can just tear it off and the machine will work fine.Comment
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Re: mp2851
Landscape and portrait have to do with the way a picture is hung on the wall. Paper is loaded in the tray in either Long Edge Feed (LEF) or Short Edge Feed (SEF). Look at the depiction on the screen of the orientation of the paper and check that it matches the orientation of the paper in the tray. Someone may have set the paper size in user tools.Comment
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Re: mp2851
Also make sure the drawer switch in the back of the machine has not popped out of it's holderComment
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Re: mp2851
"Landscape" and "portrait" have to do with the subject matter of a picture or image. You can hang a portrait on the wall in the "landscape position" or hang a landscape in the "portrait position" if you like. But that would be just downright silly, wouldn't it?"Enjoy every sandwich."
-- Warren ZevonComment
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Re: mp2851
The problem is the paper feed clutch firing off before its supposed to at times. I replaced with a new clutch thinking it was sticking but the new one does the same thing. It only does it with long edge feed in. Drawer switching does same thing. I am going back Monday to update firmware and if that does not work replace bcu board. This machine had a bad controller board and ram about 2 months ago so another board may have gotten out of sync also. The machine has 250000 copies on it. If the firmware and board don't take care of it they will live with the paper feeding in short edge first on tray 1. That or junk it and sell them a new one.Comment
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Re: mp2851
So it does it from the second drawer position too?
i would still check that drawer switch as well, I've seen that cause all types of intermittent jammingComment
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Re: mp2851
Are you referring to the paper size switch that is at the back of the paper tray cavity or the side fence switch on the back of the rear frame, item 30 below?
Drive Sec 3.pdfComment
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Re: mp2851
UPDATE: I reloaded firmware and solved the issue of the clutch firing off when it was not supposed to. Jamming issue resolved....Comment
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Re: mp2851
Feed problems with the 2550: Tire, Sep pad, Black mylar side guides, Backstop ( even 1/8" out of position), Photo interupter switches on back of machine out of position, and the white feed roller securing arm I have found in the wrong position (especially Drawer 1). Only then start going to clutches , boards etcComment
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