Ricoh mp 2851 SC 401

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  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 37491

    #16
    Re: Ricoh mp 2851 SC 401

    Originally posted by Coptech
    Customers try to lift that flap during jam removal and they will make it jump time or even break teeth. They will deny it but I put a label on the outside of the flap that said "do not lift this cover" When it is open and in operating position, the label is folded up and out of the way. The only time it is seen is when the side cover is open. After putting that label on, mysteriously, they quit having problems with the shutter getting out of place.
    Problems can also be caused by the customer slamming the right door closed.

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    • BEBEDELFUTURO
      Technician
      • Jul 2017
      • 34

      #17
      Re: Ricoh mp 2851 SC 401

      I tell you how I was. Taking into account the comments of all to derive solution in advance thank you very much greetings

      Comment

      • Mark Bbb
        Service Manager

        1,000+ Posts
        • Jun 2012
        • 1662

        #18
        Re: Ricoh mp 2851 SC 401

        Originally posted by BEBEDELFUTURO
        I tell you how I was. Taking into account the comments of all to derive solution in advance thank you very much greetings
        Bebedelfuturo: what was the cause of this problem?

        Comment

        • BEBEDELFUTURO
          Technician
          • Jul 2017
          • 34

          #19
          Re: Ricoh mp 2851 SC 401

          I told you to perform preventative maintenance on the equipment and after turning on sc sc 411 and heard a strange noise produced by transfer roller I changed it and worked for a while after that the customer called me saying that he was scaling a sc 401

          Comment

          • copyaction
            Senior Tech

            Site Contributor
            500+ Posts
            • Oct 2007
            • 991

            #20
            Re: Ricoh mp 2851 SC 401

            Originally posted by BEBEDELFUTURO
            I told you to perform preventative maintenance on the equipment and after turning on sc sc 411 and heard a strange noise produced by transfer roller I changed it and worked for a while after that the customer called me saying that he was scaling a sc 401
            I believe he meant what was the solution

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