SC 672 - 11

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  • lloydy83
    Junior Member
    • Feb 2017
    • 8

    #1

    SC 672 - 11

    I have a new MP C307, it has given the error code SC 672 - 11. It says its the communication between the ops panel and board. I have swapped the panel and still throws this error. Before i replace the board has anyone had this error or can help me out.
  • lloydy83
    Junior Member
    • Feb 2017
    • 8

    #2
    Re: SC 672 - 11

    Yes i have checked the dip switches...looks like i'm going to have to change the board.....thank you

    Comment

    • TonerMunkeh
      Professional Moron

      2,500+ Posts
      • Apr 2008
      • 3873

      #3
      Re: SC 672 - 11

      If it's a fax model, the MBU jumper being OFF can also cause this code.
      It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

      Hit it.

      Comment

      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 35652

        #4
        Re: SC 672 - 11

        I have seen the USB cable between the Op panel and the controller board cause problems.

        Comment

        • Polarbear
          Service Manager

          1,000+ Posts
          • Feb 2012
          • 1070

          #5
          Re: SC 672 - 11

          Originally posted by slimslob
          I have seen the USB cable between the Op panel and the controller board cause problems.
          Had one just now where some genius had uplugged the USB cable from the board, and sure enough SC670-11 popped up right away!
          Press the GREEN button!!

          Comment

          • monstercopier
            Technician
            • Jun 2019
            • 38

            #6
            Re: SC 672 - 11

            Originally posted by slimslob
            I have seen the USB cable between the Op panel and the controller board cause problems.
            Does anyone know the part number for that USB cable?? I rather not remove it from another machine if I don't have too.

            Comment

            • Polarbear
              Service Manager

              1,000+ Posts
              • Feb 2012
              • 1070

              #7
              Re: SC 672 - 11

              Originally posted by monstercopier
              Does anyone know the part number for that USB cable?? I rather not remove it from another machine if I don't have too.
              You can try D2965247. Found it on the point to point diagram. No reference in the parts manuaul.
              Press the GREEN button!!

              Comment

              • General Copiers
                Technician
                • Feb 2020
                • 24

                #8
                Re: SC 672 - 11

                Originally posted by lloydy83
                I have a new MP C307, it has given the error code SC 672 - 11. It says its the communication between the ops panel and board. I have swapped the panel and still throws this error. Before i replace the board has anyone had this error or can help me out.

                I had the same error code in a MPC3003. You can find the solution by following this post:
                Ethernet error + SC672-11 with new NVRAM on Ricoh MPC3003

                Comment

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