Ricoh MP 2851 SC:820

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  • callmefirst
    Technician

    50+ Posts
    • Feb 2012
    • 51

    #1

    Ricoh MP 2851 SC:820

    I have a Ricoh MP 2851 that will give me a SC820 only when switched on and that is intermittent. After turning machine off and back on the code goes away and comes back only when turned off for a period of time and then turned on. Any ideas would be highly appreciated.
  • ruben
    The New Guy

    1,000+ Posts
    • Oct 2012
    • 1203

    #2
    Re: Ricoh MP 2851 SC:820

    All I could find for this code relates to the fax option not being detected properly. If it has a fax option installed, make sure the jumper is set to on and restart, or remove the fax option if unused.

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    • aktasson
      Trusted Tech

      100+ Posts
      • Feb 2017
      • 201

      #3
      Re: Ricoh MP 2851 SC:820

      Is a Faxboard installed? If yes, check this pdfs out...
      If not and it's possible to access sp, save and backup the nvram data and address book to a sd card. Printout smc list and have a look to logged sc codes. Is there another sc error combined to 820?
      Check installed options, sd card, memory, hdd etc. Start the machine without options etc. as known troubleshooting procedure.
      Try a firmware update.
      Attached Files

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      • Polarbear
        Service Manager

        1,000+ Posts
        • Feb 2012
        • 1070

        #4
        Re: Ricoh MP 2851 SC:820

        Originally posted by ruben
        All I could find for this code relates to the fax option not being detected properly. If it has a fax option installed, make sure the jumper is set to on and restart, or remove the fax option if unused.
        Ruben: I think you are on the right track.

        The OP must also check the battery voltage, as if it has run down, you also will get this error - as if the switch was not set.
        Press the GREEN button!!

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