c2051 always auto duplex - can not get it off...

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  • Mark Bbb
    Service Manager

    1,000+ Posts
    • Jun 2012
    • 1662

    #1

    c2051 always auto duplex - can not get it off...

    Hello,
    We have selected tray 2, letterhead, color. And it says: "not registrated" (or something like that).
    It will print fine from tray 2, but always in duplex...
    So, we registrated this setting, but no good.
    Can anyone help us out?
    Thank you in advance!
  • freginold
    Trusted Tech

    100+ Posts
    • Sep 2010
    • 102

    #2
    Re: c2051 always auto duplex - can not get it off...

    For printing, make sure that you've disabled auto-duplexing in the print driver. On Windows, do this in the Control Panel, under the print driver's properties. Also make sure the copier is set to use driver settings over machine settings (in User Tools > Printer Features).
    Last edited by freginold; 10-19-2017, 02:59 PM. Reason: add additional possible fix
    -----------------------------------------------
    Config page instructions for copiers, printers, & fax machines

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