MP 2550

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  • zoraldinho
    teacher-guide-expert-guru

    Site Contributor
    5,000+ Posts
    • Mar 2008
    • 5002
    #1

    MP 2550

    Hi,


    Have quite far away mp 2550. I'm not familiar with any of Ricoh models.The client says their scan to mail has disappeared.
    Is there some stupid trick or serious problem.

    Thanks!
    Last edited by zoraldinho; 11-23-2017, 02:27 PM.
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    Tags: disappeared.eek, folder, scan
    • Mark Bbb
      Service Manager

      1,000+ Posts
      • Jun 2012
      • 1662
      #2
      Re: MP 2550

      in such cases it's always a matter of administration rights:
      Log in's or map options changed, etcetera...

        Comment

        • zoraldinho
          teacher-guide-expert-guru

          Site Contributor
          5,000+ Posts
          • Mar 2008
          • 5002
          #3
          Re: MP 2550

          Sorry.It's scan to mail.
          If it ain't broke, don't fix it
          A picture is worth a thousand words

            Comment

            • Mark Bbb
              Service Manager

              1,000+ Posts
              • Jun 2012
              • 1662
              #4
              Re: MP 2550

              dns changed, mail server changed, ...
              firmware upgrade done?

                Comment

                • zoraldinho
                  teacher-guide-expert-guru

                  Site Contributor
                  5,000+ Posts
                  • Mar 2008
                  • 5002
                  #5
                  Re: MP 2550

                  Thanks Mark. I would expect send error not missing send button.
                  If it ain't broke, don't fix it
                  A picture is worth a thousand words

                    Comment

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