MP 2000 Not Printing

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  • AjitN
    Trusted Tech

    250+ Posts
    • Mar 2009
    • 287
    #1

    [Misc] MP 2000 Not Printing

    Hi All
    I am not very used to Ricoh machines just about 20+ to serve.
    I have typical problem (can be with any brand) that machine have IP address and gets PING successfully. When I send print Job over TCP/IP port, job gets transferred from PC (you can see that in print window) but nothing happens further. Even test page gets transferred but no print.
    In Test mode Print I am not getting any options like "configuration Page OR PCL Font List".

    This is very surprising as, if machine PINGs it means printer board is alive and it should show some kind of error even if job cannot be printed(whats ever may be the reason).

    This is the first time I ever seen this ( I worked on Xerox, KM, Ricoh & Canon machines) so any help/suggestions would be greatly appreciated
    Thanks in Advance
    Tags: job, page, print, transferred
    • copyaction
      Senior Tech

      Site Contributor
      500+ Posts
      • Oct 2007
      • 991
      #2
      Re: MP 2000 Not Printing

      I had one this week on a 3010, you could scan and pull up the wim but no print. It was the controller board

        Comment

        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 37508
          #3
          Re: MP 2000 Not Printing

          If any type of User Authentication is turned on and the job header does not contain an authorized user information, the job will be rejected without any displayed error. The indicator light will flash while the job is being received and then the job will be purged.

            Comment

            • Adween02
              Junior Member
              • Aug 2017
              • 6
              #4
              Re: MP 2000 Not Printing

              Originally posted by AjitN
              Hi All
              I am not very used to Ricoh machines just about 20+ to serve.
              I have typical problem (can be with any brand) that machine have IP address and gets PING successfully. When I send print Job over TCP/IP port, job gets transferred from PC (you can see that in print window) but nothing happens further. Even test page gets transferred but no print.
              In Test mode Print I am not getting any options like "configuration Page OR PCL Font List".

              This is very surprising as, if machine PINGs it means printer board is alive and it should show some kind of error even if job cannot be printed(whats ever may be the reason).

              This is the first time I ever seen this ( I worked on Xerox, KM, Ricoh & Canon machines) so any help/suggestions would be greatly appreciated
              Thanks in Advance
              Have u check the sd printer? Is that data inside there is work? Or have any data missing.

              Sent from my WAS-LX2 using Tapatalk

                Comment

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