MPC 4500

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  • Users Tech
    Technician

    50+ Posts
    • Nov 2013
    • 85

    #1

    MPC 4500

    Hi to all,

    SC-293 on the screen then we took out the shutter of the laser unit and then we accessed sp mode to clear the sc code but when we pressed copy sp it won't go in. copy sp will just appear again. Maybe the operator of the machine (resigned already) changed some settings because we didn't have this problem when we serviced this machine before. All buttons are functioning. Hoping for your help.
  • Brianneoe
    Trusted Tech

    250+ Posts
    • May 2015
    • 318

    #2
    Re: MPC 4500

    Its been a few years but i believe you need to set SP 2914-001 or 002 to a 1




    2914 [Dust Shield Shutter Motor]

    001 Stop Delay: Open *ENG
    002 Stop Delay: Close *ENG
    DFU
    [1 to 50 / 38 / 1 ms/step]
    003 Open Execution *ENG
    Opens the shutter on the laser optics
    housing unit manually for test purposes.
    004 Close Execution *ENG
    Closes the shutter on the laser optics
    housing unit manually for test purposes

    Comment

    • Users Tech
      Technician

      50+ Posts
      • Nov 2013
      • 85

      #3
      Re: MPC 4500

      [QUOTE=Brianneoe;587330]Its been a few years but i believe you need to set SP 2914-001 or 002 to a 1


      How can i set it if i can't access copy sp?

      Comment

      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 37491

        #4
        Re: MPC 4500

        Originally posted by Users Tech
        How can i set it if i can't access copy sp?
        Service mode lock is in User Tools - System Settings - Admin Tools is turned on.

        Comment

        • Users Tech
          Technician

          50+ Posts
          • Nov 2013
          • 85

          #5
          Re: MPC 4500

          Originally posted by slimslob
          Service mode lock is in User Tools - System Settings - Admin Tools is turned on.
          Strange.. Can't access system settings too. when i press it, it will just make 2 beeping sounds and won't go in. i don't think the sc792 that appears on the screen has something to do with it. When i opened the machine, the sc293 is gone but can't copy or access copy sp, system settings and can't even print the counter.
          Last edited by Users Tech; 12-18-2017, 12:04 AM. Reason: .

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          • slimslob
            Retired

            Site Contributor
            25,000+ Posts
            • May 2013
            • 37491

            #6
            Re: MPC 4500

            You might need to log in. After you enter User Tools, a login button should appear in the upper right of the touch screen. Login name is Admin with no password. It that doesn't work, then someone has changed it. You will need to login as Supervisor again with no password. If that has been changed as well, there are many threads here on how to reset admin and suoervisor passwords. If you can get in as Supervisor, the only thing that the Supervisor can do is change the Admin credentials. You can then login as Admin

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            • Users Tech
              Technician

              50+ Posts
              • Nov 2013
              • 85

              #7
              Re: MPC 4500

              Originally posted by slimslob
              After you enter User Tools, a login button should appear in the upper right of the touch screen.
              the login button did not appear in the screen after entering user tools.

              Comment

              • eddy out
                Trusted Tech

                Site Contributor
                250+ Posts
                • Oct 2016
                • 359

                #8
                Re: MPC 4500

                user tools/sys settings/administrator tools/admin authentication mgmt/set admin authentication 'on'/enable administrator tools. then back out to get your login button.

                Comment

                • bob marley
                  Service Manager

                  1,000+ Posts
                  • Jan 2012
                  • 1339

                  #9
                  Re: MPC 4500

                  Originally posted by Users Tech
                  Hi to all,

                  SC-293 on the screen then we took out the shutter of the laser unit and then we accessed sp mode to clear the sc code but when we pressed copy sp it won't go in. copy sp will just appear again. .
                  u don't need to reset sc 293 using sp ( Turn the operation switch or main power switch off and on.) ,if it is still there after removing the shutter then the next step is to replace the shutter motor.
                  Live for yourself and you will live in vain. Live for others, and you will live again

                  Comment

                  • Users Tech
                    Technician

                    50+ Posts
                    • Nov 2013
                    • 85

                    #10
                    Re: MPC 4500

                    Originally posted by bob marley
                    u don't need to reset sc 293 using sp ( Turn the operation switch or main power switch off and on.) ,if it is still there after removing the shutter then the next step is to replace the shutter motor.
                    i thought it's the same with other sc error that you have to reset it. sc 293 is gone but the problem is i can't copy, access copy sp, access system settings in the user tools and no login button appeared on the screen after entering user tools. is it a faulty hard drive? i searched for solutions and what i saw was the same with slimsbob (thank you).
                    Last edited by Users Tech; 12-21-2017, 01:43 AM. Reason: .

                    Comment

                    • slimslob
                      Retired

                      Site Contributor
                      25,000+ Posts
                      • May 2013
                      • 37491

                      #11
                      Re: MPC 4500

                      Originally posted by Users Tech
                      i thought it's the same with other sc error that you have to reset it. sc 293 is gone but the problem is i can't copy, access copy sp, access system settings in the user tools and no login button appeared on the screen after entering user tools. is it a faulty hard drive? i searched for solutions and what i saw was the same with slimsbob (thank you).
                      Can you access using WIM? You can do almost everything with WIM as you can with User Tools.

                      If you know the Factory SP code try using it.

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