MP 402SPF no usb slot. Cannot use as a USB printer?

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  • patterson70
    Senior Tech

    Site Contributor
    500+ Posts
    • May 2010
    • 596

    #1

    MP 402SPF no usb slot. Cannot use as a USB printer?

    Hello, customer needs to use as a usb printer and I see there is no usb B slot. E are two A slots but using an adapter Is not working. Can anyone help me figure out how to use it as a usb printer? Thanks.
  • LNorris
    Senior Tech

    500+ Posts
    • Sep 2008
    • 645

    #2
    Re: MP 402SPF no usb slot. Cannot use as a USB printer?

    appears to be an optional item

    Comment

    • solorajder
      Trusted Tech
      • Jul 2010
      • 106

      #3
      Re: MP 402SPF no usb slot. Cannot use as a USB printer?

      Look at the back of printer, near the network port


      Sent from my I9195I using Tapatalk

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      • Polarbear
        Service Manager

        1,000+ Posts
        • Feb 2012
        • 1070

        #4
        Re: MP 402SPF no usb slot. Cannot use as a USB printer?

        Originally posted by patterson70
        Hello, customer needs to use as a usb printer and I see there is no usb B slot. E are two A slots but using an adapter Is not working. Can anyone help me figure out how to use it as a usb printer? Thanks.
        As far as i know the slot is covered. Have you checked? There is a huge drive in europe at present to have usb slots disabled by default because the ports create a security risk. See the Hp mini movies (I think it's called THE WOLF starring Christian Slater) where they show how the usb port can be used to hack into company networks.

        Sent from my SM-G925F using Tapatalk
        Press the GREEN button!!

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        • patterson70
          Senior Tech

          Site Contributor
          500+ Posts
          • May 2010
          • 596

          #5

          Comment

          • Polarbear
            Service Manager

            1,000+ Posts
            • Feb 2012
            • 1070

            #6
            Re: MP 402SPF no usb slot. Cannot use as a USB printer?

            I have a feeling it may be disabled in service mode. Like I said in my previous post, usb is seen as a security risk at present.

            Check under option 5 in service mode towards the end of the listing if the option still exists to switch usb and nic on/off.

            Most devices have this option in service mode. Just can't remember the sp mode off hand.

            Sent from my SM-G925F using Tapatalk
            Press the GREEN button!!

            Comment

            • sturmtrooper
              Copier Combobulator

              500+ Posts
              • May 2016
              • 587

              #7
              Re: MP 402SPF no usb slot. Cannot use as a USB printer?

              Originally posted by Polarbear
              I have a feeling it may be disabled in service mode. Like I said in my previous post, usb is seen as a security risk at present.

              Check under option 5 in service mode towards the end of the listing if the option still exists to switch usb and nic on/off.

              Most devices have this option in service mode. Just can't remember the sp mode off hand.

              Sent from my SM-G925F using Tapatalk
              SP 5985

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              • patterson70
                Senior Tech

                Site Contributor
                500+ Posts
                • May 2010
                • 596

                #8
                Re: MP 402SPF no usb slot. Cannot use as a USB printer?

                Thank you all for their suggestions. Yes, USB printing was turned on in Service Mode, I had checked that and it is a "1" by default, same as Network Printing. It appears you do have to get the USB print server option to activate the USB "B" port for printing. As I had mentioned, you can see it in Devices and Printers as a device, but it would not plug and play. My loaner MP 161 had no problem plugging and playing so I am assuming that P&P is working. Leaves no other solution but getting the Print Server Option. I ended up after several hours getting the admin pw for the PCs and set it up for network printing, no problem. I really like this machine, a doctors office is using it up front and it looks great and runs fast.

                Comment

                • Polarbear
                  Service Manager

                  1,000+ Posts
                  • Feb 2012
                  • 1070

                  #9
                  Re: MP 402SPF no usb slot. Cannot use as a USB printer?

                  Interesting information:

                  I went to check the specs on Ricoh Europe's website and found this: (No mention on print to USB)

                  Interface - Option
                  Bi-directional IEEE 1284, Wireless LAN (IEEE 802.11a/b/g/n)
                  Network protocol - TCP/IP IP v4, IP v6
                  Press the GREEN button!!

                  Comment

                  • sturmtrooper
                    Copier Combobulator

                    500+ Posts
                    • May 2016
                    • 587

                    #10
                    Re: MP 402SPF no usb slot. Cannot use as a USB printer?

                    Originally posted by patterson70
                    Thank you all for their suggestions. Yes, USB printing was turned on in Service Mode, I had checked that and it is a "1" by default, same as Network Printing. It appears you do have to get the USB print server option to activate the USB "B" port for printing. As I had mentioned, you can see it in Devices and Printers as a device, but it would not plug and play. My loaner MP 161 had no problem plugging and playing so I am assuming that P&P is working. Leaves no other solution but getting the Print Server Option. I ended up after several hours getting the admin pw for the PCs and set it up for network printing, no problem. I really like this machine, a doctors office is using it up front and it looks great and runs fast.
                    We have a MP401 that has about 55k on it and has eaten around seven drums. Two of which were eaten after installing the filter mod from the MP402. May you have better luck with yours.

                    Comment

                    • Oze
                      Ricoh Fanboy

                      1,000+ Posts
                      • Jul 2008
                      • 1663

                      #11
                      Re: MP 402SPF no usb slot. Cannot use as a USB printer?

                      Originally posted by sturmtrooper
                      We have a MP401 that has about 55k on it and has eaten around seven drums. Two of which were eaten after installing the filter mod from the MP402. May you have better luck with yours.
                      The ones that we have in the field tend to make their 40k life.
                      I DID have to change one @ 36k today but as a rule all ours make their 40k.
                      Could always be worse...like a Kyocera Taskalfa 306/356 for example.
                      They have a batch of faulty drums and until the reworked drums arrive from Japan the only fix is to fit one of the faulty drums....til it falls over in 4 weeks time :/

                      Comment

                      • patterson70
                        Senior Tech

                        Site Contributor
                        500+ Posts
                        • May 2010
                        • 596

                        #12
                        Re: MP 402SPF no usb slot. Cannot use as a USB printer?

                        It appears this is the solution: Extended USB Board Board Type M19

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